We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came to chelyabinsk very quickly, exactly 2 weeks. On the hips and waist sat perfectly, but a very short skirt) can make sense to order l, and a little suture, so that the length was more decent. The rest of the quality is excellent!
The skirt is very cool, but it will fit a straight figure, on my parameters 65-95 took the size l, it was very large at the waist, it is necessary to suture. Waist is wider than indicated in the table-76 cm
Beautiful skirt, but comes very small. I wear S-M took L. A little too big on the waist but too tight on the hips. In general beautiful product for the price paid.
The delivery was not long-lasting, the packaging was adequate and neat. The skirt crumples weakly, smoothes without complications. The fabric simulates tweed with the inclusion of shiny fiber woven in the form of a large classical cell. The fabric is dense, suitable for autumn. Does not stretch! I'm on my usual size s with a hip volume of 93 cm sku and took. She sat on me densely, there is no special discomfort, but it was possible to take m. Skirt length mini, but quite comfortable with my modest height of 162 cm. The lower edge is tucked, from the inside is sewn with a lining. Yes, the lining is and it is sewn soundly. And in general, the quality of tailoring pleases. I liked the skirt, i'm happy with the purchase.
Very long shipping! But the skirt is cool! I advise)
The skirt is thick warm, sewn well, for autumn and winter is suitable
The. skirt made me perfect! I. liked your clothing very well made, no seams. The only thing q don't me. liked it is that it is a little bright to use it by day, and that the shiny part is like nylon, but it doesn't look bad. Very fast delivery. Thanks to the store.
Great fit good quality. I am 165cm 65kg 100-80-100. Delivered in good time
The skirt came in 9 days, went somewhere for a week. The size grid corresponds to the height of 169 the length is normal. Quality is good.
Very satisfied! Excellent material and finish. Product as described.