SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 26. 06. came 09. 07. good thin jeans. 52 size, ordered l. it was possible and a smaller size. in the inguinal zone hang.
Graziai atrodo, Tik trumpokos IR for liemeni didokos
Very interesting panties. But i did not guess with the size of reinsurance. Jeans stretch and me on my 50 size is very large. Sorry. I will order one more. But smaller size
Everything is fine! I order the 2nd time already. Delivery is long, though and sdec.
Jeans really liked, thin just a summer option. Delivery took a month with full tracking. Ordered according to the size grid on its parameters: ot-112cm, ob-130 cm, height 160 cm, size 2xl sat well, along the length as in the photo, neither short nor long, but as necessary, the only thing is a little big at the waist. In fact, pants in the waist 116 cm and even stretch, so you have to sew. Dressed with a strap, sit comfortably, but i do not like belts, on this all the same i will take to the dressmaker. In general, the order is satisfied.
The goods went to brlarus 20 days. Brought the courier. In real life, jeans are not so bright blue, but pale. I took l, from 95, about 115. Turned out to be 6-8 cm large at the waist. On the hips is normal almost. The waist itself. I'll wear it.
Jeans are cool! Come quickly! But, the size of the hippo on my 54 xl was in the hips and waist big! I should have taken l.
For the summer light pants for denim material, with beautiful butterflies. In the belt and the material itself stretches well. I ordered the size l, turned out to be large, you need to wear with a belt, it's a normal russian size 54-56, just right. Suitable pants for very boring girls who have fat on their stomach and a large pelvis. Delivery is fast, courier to the house, everything is prompt. On the growth of trousers will sit well for those who have less than 166 cm, on the growth of 170 cm they are short above the bone, but this is a summer option, so it's not scary. Pants can be rolled down.
Ant 102-110 džinsai Labai dydeli. Lentelės išmatavimai 2XL atitinka, typewriter Dar Jie tempiasi. Medžiaga Plona vasarai Tinka. Starch apsirikau dėl išmieros.
Thank you very much for your review and i would like to thank you very much. thank you very much.