SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like it was advertised Also, this is my first purchase from a Pinterest post, it was a success. Moreover, I live in Qatar, it arrived to me in 27 days. Overall, I recommend buying this shoes if you feel like it’s your thing!
Like it was advertised Also, this is my first purchase from a Pinterest post, it was a success. Moreover, I live in Qatar, it arrived to me in 27 days. Overall, I recommend buying this shoes if you feel like it’s your thing!
Ich liebe diese Schuhe, mega bequem und super warm und weich.
Essentially: bots are super, soft and tender, what's inside, what's outside. They do, but it's nothing. Made clearly, like even qualitatively. Take, as some write here, the size is smaller than its own, if you are not going to wear a thick toe (in fact they are demi-season). I answer, the leg is very loose in them. Although those who have a wide paw closer to the fingers, can slightly shake in this case, but not a fact. However, it is not scary for the fact that if exactly your size is erected. But there is, as said in the joke, one nuance. I did not even have time to go outside, and my feet were sweating. For 10 minutes you look like them, and inside everything is wet) not natural, it's clear, but still, it's too much. Although I just sweat intensively. Well, yes, the store of the earrings put as a gift, thank him for it (I wear them, of course, I will not).
Shoes are the same as in the picture, only one size larger. In general, it depends on who has a leg. My size is 36 by Soviet standards. But because I was guided by the detachment, then I was wrong about the size, but it's not scary... I'm putting a password substrate that I also ordered with Ali and one by one I watch as she it's inside. I hope that in the autumn they will warm me and the leg will not get wet!
Ботинки прекрасные... Продавец хорошо упаковал, никаких дефектов и склеек. Подошва будто мягкая в носке, очень нравится, что они гибкие. Бонусом я получила серьги в виде жемчужин. Покупкой довольна. С размером не прогадала благодаря размерной сетке. По виду точно как на картинке. В Украину пришли быстрее ожидаемого. И да, я их уже носила.
Delivery 25 days, description corresponds to the photo,, look good,, despite the leatherette,, the size corresponds to the changing grid,, there are no complaints,, with this sole you can also look like winter.
Fast shipping• packaged with care• accurate to the description • came with a free gift thank you• My new favorite shoes!
Fast shipping and really beautiful boots I love them ☺️ one of boots has white mark on the tip but it's not a big problem for me
They're beautiful, I'm a boy and I love the way I have the truth they look good but it touches to see what lasts♡But just like that impressive view included an extra gift
Really great! A half size above would have been better but it still passes☺️
Nice ankle boots! Packed neatly, each in a soft bag. 31 days went to Ukraine. Description matches. Recommend!
Nice shoes. In the winter version of the truth there is no special thickening, very thin soft material inside, but still heats. Compared with Stills/Rangers, etc. Much more convenient, softer and lighter, the sole is very good for cushioning and at the same time gots, therefore, there is no effect of collateral on the sock. At 39-40 ordered 40, was not mistaken. The sole is about 7 cm, the protector is not very deep, but with ice cope well. 10/10 in general, stylish, practical, everything is super, I recommend
☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆Крутые! Comfortable! Quality at altitude! 37 = 37 (Ross.) Thank you to the store and the manufacturer!
Excellent, I'm happy! At its 39 took 40 and did not lose. I have a wide stop. Put on easily, the leg flies) soft. The price for them is excellent, I believe)
They're beautiful! Exactly what you see in the photo, the size is very good. Good quality. He arrived in two days in Spain. I recommend it.♡
Let's just say-a little bit not what I expected, wanted a higher platform. But in general, the quality is good, its money is definitely worth it. I took on a man's leg 43 sizes (foot length 27 cm), but took the size 44. Quite perfect and convenient. But I do not leave myself, I'll put it on sale. Still new rock will be more brutal) but in general, the product is good.
Bots-class! Came quite quickly, it seems to me and two weeks did not pass, so I'm pleasantly surprised. In the skin and leatherette do not ball, I can only say that the material is not too thin, pleasant, squeaks when walking. Glue at the sole can be seen if you look at it-glitters. It does not upset me-no one will consider them at a distance of 10 cm) At the usual size of 36-37, took 37-a bit too big, but the lacing fixes the leg, plus-on warm socks the most it will be, besides, I still bought warm insoles for them, I think they will. The height of the platform is not felt, walking is easy-the shoes are not very heavy. There are a couple of sticking threads, but a pair of swists with a lighter, and everything is fine. I think, with careful treatment, will live more than one season, but it's not for sure-I'm not an expert. Silver inserts-like not even plastic, by the sound-a cheap alloy, does not weigh shoes. Inside there is nothing, no lining or fur-Demi-season shoes. As a gift put earrings. Simpot plastics) Thank you)
Boots are awesome! As in the photo! The order was made judging by the reviews and very wrong! At its 38 ordered 39, turned out to be great! Do not listen to anyone, order your size! I will order again. Delivered quickly, in 2 weeks to the Sverdlovsk region. As a gift put earrings. Product and store highly recommend!
Ботинки шикарные! Внутри натуральная кожа. Очень мягкие, несмотря на громоздкость очень лёгкие. В подарок положили резиночку.
Заебок штиблеты! Жене понравятся (но это не точно). Еще из тюрьмы не вышла. Но говнодавы зачетные по виду. До питера за две недели. Завернуты в обычный пакет и пупырку, но пришли вроде целые. Надеюсь хороший отсос мне за них обеспечен (но это не точно)... Как бы самому не пришлось)))))
Amazing !!! They look exactly like picture very good material