SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Glasses are the same as in the picture. Not flimsy., powerful, very large. Maybe in the summer on the beach and will not look provocative.
Glasses are super, big, such as planned. Excellent packing, no scratches! Very happy!. I did not communicate with the store. Description exact. One of the best purchases!!
Glasses are just super, packed very well, quality plastic. I just fell in love with order only another color!!! Thank you
Excellent quality, good packing. The diameter together with the frame is 7,5 cm, that is quite large. the glasses came in a bag and with a rag. With the store did not communicate, the goods came quickly
Excellent, thank you!
Wow, big nice Super
The glasses are really big. Well go to a large face.
Cool plastic glasses, on UV. protection did not check, because bought for trips in the car
Glasses bomb, I'm totally delighted! The store just sent a gift, which is very nice. Packed well, came without damage. These glasses are for an amateur, the diameter is together with the frame 7, 5 cm. They're big enough. Personally, I like them. Many thanks to the seller, I recommend.
I really liked their giant size. Thank you. Quality is excellent
Super glasses, strong frame and very cool!
I recommend the product to 100% If you're Chilean, there's a crack! Plastic is thick as the lens of the '70 s' And pesaditos, in the cafe it looks clear and the yellow ones are stylish. Thanks to the store, for sending what I ordered and the order arrived in time, even a few days earlier
Divine
Very nice, bigger than I expected, but I like them a lot.
1.5 months delivery to Greece. cool glasses, big on the floor of the face, perfectly hold on to the head, neatly made. Advise!
Dazzling the quality good. thank you very much
Beautiful. I loved them. The quality very good They send Mexico are problems by ASS
I arrive very fast, less than a month, and my purchase excellent, product equal to the photo
Is OK. Thank you.
Nice❤I recommend the store✌Thank you..