SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Awesome top, looks really brilliant. I got the package in 2 weeks, I think, that's a great timing. For my breast 115 cm 95B I got xl and it fits quiet good
I really like it, the goods are quality) the only negative, a little visible white rubber bands. Took on her s size M, as advised in the comments. It came perfectly. The color is darker than in the photo somewhere on the tone
Not bad, it looks nice, but it does not hold on to the brushes at all. I will reduce the rubber and will be normal.)
great quality, erasers are ok :)
Like, much like the picture. Although I have fewer, was still very beautiful
I am pretty flat chested and size xs fits fine. It’s true to the picture. I love it
For such a penny is not bad, but very short took the size of XL, to Moscow long after 3 weeks.
I liked it but it's a little short thanks to the store didn't take long to arrive
This same blouse is size XL is small still it gets sick of which I put a hit down already that you can't take care of without anything this pretty enough the bad thing is that it's very small the quality is good arrive fast to chile I recommend this store answer doubts in a few minutes
love it, fits perfectly. can't wait to wear it out. material is better than i thought! highly recommend, worth the price
I like the shirt very much, not bad as I thought it would be because of the price, I took xl and I'm an European breast size 95D, the shirt is very short on me its like a strapless bra with sleeves, i suggest take a size up but consider that the fabric is very stretchy, and for girls that are similar to my size and body type, I think I stretched the maximum for this shirt
It's very nice though super short, but it looks very nice
It takes about 30 days (21) to be exact I am from tj bc the product meets your expectations
I'm delighted with the product. It looks great, it's perfectly attached to the body. The quality is excellent for the price you have. I recommend it to 100%.
I was nervous at first because it looked tiny but it fit great! If you have bigger breasts like myself then definitely order a size or two up!!
This is cute, the camera doesn’t do it justices. If you are buying get 1 or 2 size higher then your size. It took a good time to come to be.
Everything is super, majet all the yak in the photo .. There's a short trough on Ving. Ale on Leito Te scho is cracked. Top priishov unrealistically shvidko in Ukraine.
The blouse is just as it is, it's excellent. Just a little short but it's a top and so it should be. I love it and the store always contacted Me, excellent service :)
OK. As description. delivery 2 month.
Excellent product and excellent store, very good quality, it's the same as the photo just that it's short croptop type, but it's beautiful! 100% recommended, maybe I would have asked for a size less but it's not much of a difference and it can be easily fixed (just the cuffs are slightly wide but makes no significant difference, it is easy to modify as it is just the elastic, the fabric no problem), I'm usually M, I recommend ordering your normal size or one more but it's not much of a difference since it's elasticated, I arrive faster than I expected, very happy