We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice blouse! A little thin, looks super!
absolutely love it and recommend ❤
Material is dosyc przeswitujacy but Mily feel, golf is Troche tight. Always stretcher S and zamowilam rozmir S and is perfect
The cowboy looks very nice; the quality is not very; fast delivery; the material is very thin; on the parameters 87-67-88 took m; huge; just drowned; on the sides and sleeves sewed two cm; now sits as it should; beautiful as in the picture; store recommend
Girls, don't repeat my mistake! On the parameters 87-68 order s, so as not to drown. I had to sew a jacket for a couple of centimeters on both sides of the hands and torso. The last two photos-before the stitching. You can see that big.
Cool blouse. Sits super and looks too. Confused of course that valan is of the other in the structure of the material.
Ordered 01.04., the parcel was delivered to the post office 30.04., and received it 06.05. Cool blouse, looks like in the picture, looks great, slim, ruches in the chest area give volume) quality as always on top!!! I love this store!!! The size just approached 44-m)
I took my usual size. In vain, strongly tight and felt short. But the most offensive is a very small neck. Barely shoved her head. I do not think that with the neck for size there will be no more problems. The blouse is interesting. Price-quality. Combined fabric textures. The jacket itself is thin, and the shuttlecock is more dense. The main fabric shines through.