SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery is very fast. Moscow reached in 1,5 weeks. Packed in a tight good pouch, inside a greeting card from the store and a small gift-a red thread with a heart. At its size s ordered s. approached. It looks interesting, in principle. Quality is not wow, but normal. The same set in moscow showrooms costs 2,5 thousand. Rub. Therefore, i recommend)
Omg is the best
All as in the photo, even surprised. Very beautiful
I liked it very much, as in the photo
So. It is not clear who is sewn on. Toli on thin toli on thick. There are no bones in the cups. And there is no cup as such. Boobs flattening. I do not advise taking. This price does not pull
It's beautiful. I hope it works for me, i'll have to value it better then because i'll be gone for a few weeks. But the quality and everything looks very good.
Super schööön. The Quality is the hammer
ㅇ
Looks great, quickly got
Height 174, chest size 70 b-c. In the chest presses-you need a little freer)), the rest is perfect. Hips slightly closes. Got in 10 days!!!! Perfectly packed
Very good material and fine terminations. Elastic ones make it fit much better to the body
wonderful,thanks a lot, really high quality
Short. Looks like a bib. Fast.
All went) duzha sexy set))) uncle
The product gives. Was shipped quickly. Less than 30 days received. Seller sent toast. Thank you.
Very beautiful but found that the blouse dress was bigger
accurate to sizing chart and arrived to the UK in a week or so
I'm delighted with this set. Took a white color. In the set there are: panties, the bust is attached to the skirt. And a mask of black color. Very gentle and at the same time sexy and mysterious. Such a shalunya. My husband will be very pleased to see the nightie on me.