SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's cool. Size Fits. Delivery to St WEEK
Nice quality material, true to size, and super cute!
LOVE IT, little bit see-trough But if you put A pink/nude bra underneath you dont See A thing. Amazing!!!!
Me encanta me pedí talla S , mis medidas son 1.55 y peso 44 kilos está muy bien tal cual La foto y la descripción , no tardó nada en llegarme una semana . Estoy muy feliz con mi compra .
J’adore c’est encore mieux que sur la photo ! J’ai pris un taille M il me va parfaitement, si vous voulez que sa soit un peu plus ample prenez une taille au dessus mais sinon il va nickel ! J’ai une assez grosse poitrine et la taille M convient parfaitement ! ATTENTION À CE MOMENT SUR LES PHOTOS JE SUIS ENCEINTE
The quality is amazing for the price. I'm in love with it and I can't wait to wear it this summer! I'm 5ft11 (1m80) and 72kgs so I ordered an XL and it fits perfectly
I’m in LOVE WITH THIS TOP
Amazing
hot beautiful super fast 10étoiles j'adore thanks and good quality highly recommend
Received on like 5 days. Impeccable quality like I am so in love with this, looks exactly like the picture, beyond happy
I bought a large little but but it’s sooo amazing I love it so muuuch! Worth the money and I didn’t wait that long!
Ran small but love
highly quality nice figment selling fast delivery and exact model the picture
yes, 쁩 working day overseas sea play when you wear but from proven overalls engine revealing too seriously'm chest hip, i know the 80H plump meanwhile it cooking yellow round grunge bule lovely looks exposure hang severe to take cotton very pretty good! shipping huge quickly grew 2 led presented det lovely! it's very sweet cloth i love it! but it's too revealing shirt. when i go abroad to or beach, i can wear it wanna but i don't wear this blouse in korea. but i think varies with body type that my size is 80 h/l 66-77 size. delivery is also very swift. thank you
very very beautful good quality and color very satisfied
Love this top, thanks so much!