SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lock up the daughter on sight 170 parametri 80/62/88 XXL, viyvalay AK oversize, then the SHCH and Hothi, the dovdonina.
Very cool jacket. threads do not stick out anywhere, does not shine through, there is no smell. Came 9 days earlier) I have a size S but took XL because I wanted an oversize. By the way, she sits on me as in the photo.
Very very cool!! Insts blyamashv
I really like this jacket. On height 165 and weight 50 ordered XXL, sits perfectly, oversize, all as I wanted. The link came in 2 weeks in Poltava. Seams are not even in places, but this is not noticeable
Canvas cozy really arrived within 10 days! מדוייק size ובתיאור absolutely ארכוש מהמוכר long products
The fabric is very pleasant to the body, took on the height of 160 XL, so that it was like an oversize, everything came up, I really like it! Thank you store)
Woven synthetics, rosemir povniy, sleeves can be seen in the photo. Shape wide
Jacket fire, as in the picture. Very pleasant to the body, there is a smell, but I think it will fade. Sewing quality. At its height 161 and weight 64 ordered XXL sits perfectly, oversize, as desired. As a gift put rubber, nice. Take it will not regret it.
Very good quality, synthetics but very pleasant. I took XL it was possible and a little more, because I'm 170 so a little short.
Класна кофтинка, хотіла оверсайс, брала розмір ХХЛ. Відправка швидка, доставили рівно за 20 днів. Все супер, я задоволена покупкою! Рекомендую)
On the growth of 165 ordered XL that it would be like an oversize, it came just like I wanted, the fabric is not very and everything is fine, the store did not communicate for for for
Cool blouse The fabric is soft, very pleasant to the body At a height of 173 cm, OG 90, from 67 came perfectly, the oversize is straight As in the photo Delivery 3 weeks to Ukraine
Completely satisfied with the goods, came somewhere for a month in Ukraine, if you want an oversize take XL, my size S. I advise!
Wow!! Does not shine through, the fabric is dense. Perfect.
The fabric is pleasant, but quite light, took M to height 160, I specially took on a larger size, and everything was perfect
If you want an oversize then perfectly fits M, I'm 152 cm, I like it, the sleeves are long, but you can roll up, the fabric is pleasant to the touch,,,
хорошая кофта!! быстрая доставка. мне все понравилось<3 inst: powxu
The jacket came for two weeks, which I'm very pleased with. A little stick out the thread, but it's not critical) rolled XL on the height of 163, came up perfectly.
Відправили і отримала швидко) з продавцем не спілкувалась)) на свій розмір S замовила XL) і не пожаліла) круто дивиться, як оверсайз))приємна тканина, плотна. Без дефектів )
The jacket is cool, only it will be hot in the summer, I think I did not take anything for the summer (◜‿◝)♡, The store put as a gift an elastic band in Ukraine came in 18 days