We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is good, the print of the drawing too, I asked for size L because I read they are quite size and fit perfect, my measurements are 118 cm chest and 95 cm waist. The shipment was faster than it said. I recommend it!
T-shirt is very good quality! Threads do not stick out, there is no smell, a little shines through. You should buy a smaller size.
Super beautiful, it makes the second I order and always happy. Do not move when washing on the other hand take a size below because it is quite large (42 take L) Arrive quickly thank you at. Salesman!
Absolutely love the shirt. Looks just like the picture, fits beautifully and is very comfortable.
Good I like it
Loved, as pictured. Very fast delivery.⭐⭐⭐⭐⭐
The order was issued on June 21, the Post Office came on July 20 (Vilnius). There are no complaints about the quality, all T-shirts came in one size, the material is pleasant to the body (not synthetics). I ordered 4 pieces-everyone sit the same, so I attach one photo.
All T-shirts and T-shirts from this store are very cool. The order came sooo fast, in a regular package, but everything is whole. I really like the material. Not the first time I take it. Drawings behave well when washing 60 degrees. I ordered 8 pieces of different colors this time. To the seller special thanks, he adjusted the order after the order at my request and helped to choose the right size based on my parameters. Definitely recommend and I will order more.
Very well received quickly in 10 days very nice color and very beautiful fabrics very well packaged and conform to the description I recommend this shop
I ordered a larger size thinking it would run small but the shirt fits true to size. Even though it’s too big for me I still give it 5 stars because it’s lovely quality.
I love them, it's the third time I ask. I have an xl and I asked for an L because the previous ones I ordered were an xl and I'm a little big. If you have a lot of chest, better xl, but if not, the L is fine. They're just like the pictures and the shipment was fast.
Super T-shirt material delicate as Cotton size consistent with the description very fast delivery to Poland. Recommend
The T-shirt is cute, but too big. I took S to 44 size. It came very quickly
Super beautiful perfect size is a real XL I make 44 it falls a little wide. It makes great I'm a fan I will recommend
The quality is excellent, but the size M is huge. It was necessary to take your size
I asked for size s and it's a little bigger q the Spanish s but it looks great and has good finishes
Color, shape and quality as expected. Like again.
Great! Fast delivery.