SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Супер платье! Плотная качественная ткань, не светит. Веревочки на стене - это резинки.
Платье полностью соответствует описанию. Качественный, плотный материал. Сшито качественно. Лиф из двухслойной ткани. Юбка немного просвечивается (одевайте белое бельё)
Very rarely I write reviews, but this dress is above all praise! The color is green, very pleasant, the material is not clear, but also pleasant and dense (it is difficult to iron only), the dress keeps the shape precisely because of the rigiof the The size of M-Ka approached, it was possible to take L-ku, because to my height 174 it is quite short, literally on the verge. I wear it and really like it!
Chic dress! Excellent quality, the fabric is dense, a little in the sun shines through, the main thing to wear in combination with light underwear! Harmoniously look like both with heels, and sneakers! Sleeves can be worn both on the shoulders, and descent, looks great in both cases! The only one for me "-" It's a grinded radish on the sleeves, so you can remove, if the handles are plump, but if not lazy, the rubber can be be since it is not sewn to the fabric! The dress definitely recommend to buy, quality, all-season! It's universal!
Cool dress for its cost. Size S approached.
Dress, as in the photo, thank you! At its 44-46 took the size of M, everything was fine. At a discount AliExpress dress came 600 rubles. Super! Thank you!
Платье пришло быстро за 2 недели. В Чувашскую Республику. Село идеально. Закрывала М
Super
I really like the dress! 65% cotton, not hot. Double lining on the chest, so you can wear without a bra. The fabric, of course, is very hard to iron, but the result is worth it. Height 169 cm not short
I ordered beige, as everyone is white in the reviews, then I will attach some photos (violins with video) parameters of Growth 154, og 85 (cup C), from 64 In the waist, where the elastic band is too big, I will tighten the elastic band or suture, and then in the Metro you can look right into the hole)) I did not smooth it and I think it makes sense to iron it perfectly. In general, a couple of times to put on norms, in the show Rumas price of 500, I bought with delivery for 11 dollars, 300 UAH. The store threw a photo of a living green dress, although I had to wait
On the parameters og 93, OT 70, OB 97, height 170 size M came up perfectly, came a dress for 1.5 weeks in St. Petersburg, the quality is good, you can safely wear wear
The dress is excellent, my size is 40 (xs), the village is ideal due to the strings behind you can adjust its width, I think the size S will also sit perfectly on on on Cloth is dense, but slightly shines through. The lines are even, the threads do not stick out. Recommend.
Very pretty dress, cotton, shape holds, ironed hard)
The dress for its price is just fire. The fabric is dense enough nothing superfluous does not shine through. at 158, 86/70/92 the size of M is a little more, it was possible to take S. Girls will be short. The dress came very quickly. even more in my Instagram @ julitsoy_ali and in the telegram-Channel julitsoy_ali
The dress is beautiful. On the parameters 90-73-103 and height 173 ordered l came up perfectly. Detailed review in my est malvina_aliexpress
Very nice summer dress) on height 174 pretty short) took size L The quality is excellent for 5 +
The dress came in 13 days to Ufa in Pyaterochka. The dress is excellent, dense fabric, keeps the shape, sewn neatly, the cons-it is badly ironed and quickly crumpled, narrow rubber bands on the sleeves, but I'm not but not very much, I will not interrupt. Strange thing, I was ready that the dress in the size of S will be great and will have to fit under me. I'm 158 cm, weight 45 kg, wear XXS; and the dress as if it's even not enough for me, short, and a little press in the chest. I'm very surprised, judging by the reviews, on other girls who are much higher and denser than I, the dress sits freer and longer. But I wrote to the store that he put me the smallest dress; I do not know if for me they really made a shorter or now the size s reduced in the factory). I'm in it as a beautiful white cloud, Princess, doll, no words, very beautiful dress)))
Just the best! There is only one nuance very hard to iron and easily crumples, and otherwise just super :)
The dress came in size for 3-4 weeks, for the summer just right. It does not shine very much. Recommend
Excellent dress!!! Delivery about 10 days. On height 150 and parameters 79-62-80 the village is good, the length is above the knee. Maybe the ear is an elastic band from behind, so as not to fail. In general, for its price (took for 730 rubles) is excellent!