We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is good, the store recommend, sending fast, track tracked. Season jacket for spring/autumn. The quality of sewing is good, there is no foreign smell, but one slot on the elastic band for the finger is excellent, the second is not semmitrical, you need to remake the finger normally could be blown, but i will not shoot the star for it. The russian size 46 took xl size and the village is very good, the smaller size would be small
Very beautiful I loved him just like the picture arrived before the scheduled date
The parcel arrived in latvia for 2 weeks! For this money, the jacket is super! L-on the size 90-70-95 is large, but took specially for growth;) sits perfectly, all zippers are stitched neatly, work well. Fabric cuffs-synthetics, on long hands are heavily worn and as a result uncomfortable.
THE jacket is beautiful, great quality discretion, very thick and warm, arrived on time. Very satisfied with store.
Order 100% corresponds to the declared store.
Great quality!!! If u have large breasts buy a larger number! But the product is wonderful! Very hot! Loved
Super happy with my order, it's exactly as it comes out in the picture, i arrive before the scheduled time, wine well wrapped, no problem, i'm size (m) i ordered one (xl) i stay perfect and i can still wear a coat down!
The parcel came sooo quickly! For which special thanks! Quality is excellent! The fabric is quite dense, the seams are even. The model and color fully correspond to the description. The size table is correct! On the parameters og 102, ot 79, ob 100 size xxl came up perfectly! Not very loose, not tight. You can wear a thin sweater. Light, warm, comfortable. The hood is not insulated. Cut buttons under the fur on the hood, t. K. I don't need him! In general, the purchase is sooo happy!!! I'll see how it will be after washing. Thank you very much! All the benefits and prosperity to the store and the store!
I'm perfect for my sister, i'm fast and well packed. It was an excellent purchase.
Wonderful jacket... material perfect well tailored and arrived super fast, with less than 30 days