SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jeans are too swag, I really love it I think buy it again✨
I like trooop I received it in 4 days instead of 10 hihi
It is really amazing I'm 1m59 and the size is perfect it is not too big I'm really happy
I usually wear a M, but I got a L and it fit perfectly. I advice you to order 1 or 2 size higher than your usual one to be comfortable in it. The fabric is thick, and I love the color. No smell and no damages. The shipment was a bit late, it says 10 day delivery I got it in 17 days.
The jeans are very good I do 1m57 for 50kg, at the length is a little long (it touches the ground) but for the rest the size S is perfect. I recommend it.
The jeans are very good for me, as I wanted. For info I do about 1m63 for 62kg and I took a size L. I'm very well in it, the jeans go down on the shoe. I received it in about ten days.
Great! I'm 1m56 so I had to cut 2-3 cm and it's perfect! (Sorry my mirror is dirty). I recommend it. Received super quickly, and the jeans do not smell new super strong, I was afraid of that.
Super satisfy the product, size super good for my 1m59 (I took m), very good quality, strongly advise
Il pleut, il pleut, bergère, Presse tes blancs moutons ; Allons sous ma chaumière, Bergère, vite, allons : J’entends sur le feuillage L’eau qui tombe à grand bruit ; Voici, voici l’orage ; Voilà l’éclair qui luit. Entends-tu le tonnerre ? Il roule en approchant ; Prends un abri, bergère, À ma droite en marchant ; Je vois notre cabane... Et, tiens, voici venir Ma mère et ma sœur Anne Qui vont l’étable ouvrir. Bonsoir, bonsoir ma mère ; Ma sœur Anne, bonsoir ; J’amène ma bergère, Près de vous pour ce soir. Va te sécher, ma mie, Auprès de nos tisons ; Sœur, fais-lui compagnie, Entrez, petits moutons. Soignons bien, ô ma mère ! Son tant joli troupeau ; Donnez plus de litière À son petit agneau. C’est fait : allons près d’elle. Eh bien donc, te voilà ? En corset, qu’elle est belle ! Ma mère, voyez-la !
My favorite jeans of good quality and very beautiful, I took it in three colors attention small size I make M and I took L. 1m53 and 62kg.
I'm doing 1m63. It fits me perfectly!!! Nice material and color at toppp. Look forward to making my outfits with. I recommend it. Delivered in less than 15 days
L’article est bien mais pour les personnes de plus de 1m65 il risque de faire court
Super beautiful personally I took S knowing that I do Mvet it is perfect, it also delivers in 10 days
Super! Took the size m on the parameters 77 × 99 cm. Worried that they will be small, but I'm happy with the landing, taking into account that I plan to lose weight a little)) but now it's good. At the waist back to back, but I think a little stretch, on the hips as it should. The length of the growth of 162 is ideal, I plan to wear with sneakers and loffers. On the heel will be wrong. Delivery lightning, to Moscow in 10 days. I plan to take another color.
Parcel received in 10 days as agreed I took a size M my normal size is S I am mixed at the level of the size cedt tight but at the level of the legs it is a Can I will recommend in S
A little tighten but very pretty I do 38 in general it would have taken M to be comfortable in
Good quality thick material, do not hesitate to take a size above we never know, I took the and fortunately I took the because if I would have taken it would have been a little too small but otherwise it is great is super beautiful, I recommend it, I really was delivered in 10 days
Gorgeous Jeans!!!! It is great unfortunately it size small I took a M (size 38) and it size like an S but seen how I came in I think take an L or XL .... too bad for the size if not top !! Send in 2 weeks well.
Beautiful pants I took a size above
Le vendeur a mis un petit cadeau en plus (l’élastique) merci bcp et bon produit bonne qualité je recommande