SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool suit. At 90/70/95 sat perfectly. Pants, in my opinion, are short, but this is the problem of all chinese trouser suits. On a warm autumn there should be norms)
Costume fire!!!! I was waiting for him!
Just a stunning suit, unexpectedly high quality and very elegant, i highly recommend
Not a suit, a bomb! At first i doubted whether it was worth taking, since it was my first order on this site, but then i did not regret it! Arrived in less than a month in the kaluga region. An excellent suit for such money, in massmarket stores such suits are at times more expensive. The store was sociable, took the size that the seller advised and did not lose! Pants sat down as if sewed for me! Attached a gift in the form of bright rubber bands. Thank you to this store! I will take more, i definitely recommend to buy!
The suit is cool. Arrived in less than 2 weeks. Visually i thought i would not get into the pants, but they stretch perfectly and came up perfectly. The priest in them looks at 5 +. I was afraid that the jacket would be great, but i'm just right. The package is dense, the color is interesting. Together looks quite strict. In the office/for study the most it. Pants are short, but not scary. Happy with the purchase. Thank You
The suit is excellent, the chest girth 106 buttoned, the pants at the waist are certainly narrow, but i'm after childbirth recently, soon there will be norms.
Great suit, beautiful color. I'm a little too small pants in the hips, sit tight. But the fabric stretches and is comfortable in them. After three uses on the jacket there were spools, but i cleaned them with a typewriter and it looks good
I'm delighted with the purchase! The fabric is thin, but quite dense, a little stretch. Sewing neat. The only drawback-the cornea is not in tone-i will change. On growth 168. 90-70-98 sat perfectly. I recommend to everyone!!!
Honestly, i didn't believe the suit would be so cool. He's really very good. Easily erased, does not crumple, well ironed (i iron through gauze). One minus-it's stuffy with all the ensuing. I just sewed cotton fabric into the underarm area. Ordered size l, in life wear m
Girls it is unrealistically cool, very stylish and awesome quality fabric quality and sewing is excellent, the lines are even, the material is dense, but does not soar, pleasant to the body, there is also a white lining, the jacket holds the shape, sticking threads did not find, everything came in a zip package, everything neatly folded double-breasted jacket, Located in two rows of buttons, the shape is straight, fake pockets, the pants are shortened, the cut is straight there are deep pockets, the landing is high, the waist does not press. Material: polyester, spandex, cotton To choose 2 shades, now i want this in black On my parameters: (83/72/93) height 164 cm, weight: 53 kg on me size m sat just fine, the jacket is absolutely not big for me, the sleeves are of excellent length, the pants are shortened, as i said, it looks very stylish, Pants with a zipper closes on the button, they immediately had arrows, in general pants for sneakers or boats look just amazing