SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The suit is just a bomb! All as i love, wide pants, full length, my height is 161 cm, the volume itself, 48-50 took xxl, but i love oversize, who does not like, you can take less, delivery is fast, i'm happy, thanks to the store!
Xorowii kombehzoh, poxowe WTO Leh, I dovolna.
thanks. I love it very much!
thank you so much guys, I am definitely happy with this
Very nice. I am impressed with this store. Highly recommend.
Delivery to moscow in 13 days. The quality of the product and packaging is excellent. But not very big growth My height is 175-stuck in the crotch. And the straps are not adjustable. By the volume of trousers-wide. Cloth is dense and "stands", and not built.
Super comfortable
Beautiful arrive super fast i will buy more Thank you
This is my second pair and i could wear these EVERYDAY
It’s very good. I like it.
Super! Baggy pants and deep notch on the hips. Took an L for a size euro 38/40. Light fabrics mixed. Fell very well. Fast arrival. Very happy!
Interesting jumpsuit. The fabric is similar to natural (cotton with linen). I took the size 3xl. If it were less already in stretch. About me 104, from 105. At its height 158 cm by 1-2 cm shortened the harness. And so the overalls on the low (max 165). I will wear it, in hot weather very comfortable.
All as in the picture, but when i dressed, something wrong, i want to raise the straps, like that much, i wear russian 44, took m, i do not even know it would be better s?, then measured on myself my son height 175, size 48, pumped ass, back, super sat down, but short, and alas in the back back formed, straps fly, i do not even know, what do i do about it?
Man patiko Nors galėjau pasirinkti mažesnį dydį. BET Jei galvoti, Kad čia oversized Tai Kaip typewriter. Ūgis 169 cm, klubai 120 cm ilgis Kaip typewriter, klubai laisvokai
The cut is not great, the pockets are a little low. The fabric is light but not transparent perfect for summer.
Size and model came exactly! And the quality is good. Thank you very much
A wonder, the fabric is not cotton, but it is good quality and not transparent, the perfect size for me and it looks beautiful on. It's worth it.
Super jumpsuit! All as expected, the size approached. I would like a little longer than the straps, and they are not adjustable. But this problem is solved. Fabric quality, sewn neatly. The goods came very quickly, tracked. Thank you very much to the store.
order a size up and it is great.
Excellent product, perfect size although i was afraid for comments buy bigger and i would have liked a little more great. Thank you salesman!