SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dense fabric, looks great! Size s, my sizes are 92-63-92 (a little too big melting)
A little turns out. And so a normal swimsuit
Very cool)))) and the size approached m, on the russian 46
It took 38 days to krasnodar, but due to the travel of the parcel in russia. Sending fast, quality is satisfied. Very soft and comfortable. The only thing-the bodice will have to sew a little, but this i expected (ordered s for 82-65-94). The manufacturer did not regret the lining, maybe i will also shamanize with it, because in places still looks. I did not communicate with the store.
Swimsuit super! On the size 97/74/104 size m just right! Nothing presses, does not crash, and does not fall off! It's been 3 weeks! True store sent about a week. Melting medium landing, the bodice is wide. Sewn qualitatively.
Great swimsuit! Executed qualitatively, even the threads do not stick out! My parameters: height 170, chest girth 85, under the chest 77. Waist 75, hips 106. Ordered m. Panties sit perfectly, the top could be smaller, but this one sits tight enough, the inserts pulled out. Purchase is very satisfied! Delivered 2,5 weeks to chelyabinsk
BEAUTIFUL!
I weigh 187 pounds height 5’5 and the xlarge fits great plus I have a booty so it sort of fits like a thong. Beautiful like picture.
Normal swimsuit, can be taken, does not stink, the thread does not stick out, delivery is pretty fast-a couple of weeks to yarik
My measurements are 38-31-42 and I got a size M. I love how everything fits. I wanted it to be tight so I could wear it in the ocean. Wouldn’t suggest a M for anyone larger than me it’s perfect the way it is. I might add straps. Very high cut and cheeky.