SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received the parcel, when i printed it out, i thought i would not fit, it seemed so small, but .... Climbed, although it would be better to take 28 size, it was more comfortable, but can sweat the sock stretch!? Jeans are very good, girls, take it!!! Stretch stretches well and the jeans themselves are sewn well, all packed-button, zipper works well! I recommend both the store and the jeans themselves!!!
Great one of my best purchases on aliexpress, the pants is very good feel the body like a glove the seamless fabric is dense and has good elasticity this pants in a shop here would cost no less than 60eur, the very kind store i am orienting with the size and right in full thank you very much! Also comment that you have put a nice gift
Good jeans! My dimensions: height 168 cm, waist 87 cm, hips 115 cm. bought 30 size. fit the size, the color is good, stretch perfectly!! You can also remember about fitness!!! Girls of my dimensions, quietly buy, will be satisfied with the purchase!! I am happy with the acquisition!! And there are pictures!
Ordered from a warehouse from moscow. In the nearest suburbs brought courier sdek for 6 days. Packed in a normal postal cellophane bag. Put dark blue white + 28 size, as ordered. Material of jeans-stretch. Stitched smoothly, the seams are neat, there is no smell. Pants length 105 cm. Took on the waist circumference 86 cm, hip circumference 108 cm. Height 164 cm. From below 2 cm turned inside. Sat down on me, but in tension. Well tightened tummy. If you like to pull, then take 28. Left in them all day-normal, convenient. But if i think about ordering more, i'll probably take a bigger size. Purchase satisfied. Thank you store!
Jeans just super!!!! Came up perfectly. My parameters-waist 85, hips-109, height-170, weight 79 kg. 28 size is not in a rigid guise, look very decent, there are no folds and no overflows. I am very happy and grateful to everyone who left feedback about their parameters and size of the goods, this information has helped me very much. The delivery was chosen from the russian federation. i received the goods in a few days, the company sdek, the courier delivered to the door of the apartment. Thank you very much to the store for the gifts-infinity knot and coupon $1 for the next purchase. Shop-find, now i will be a regular customer. The most important thing is that there is no sinister chemical smell from jeans. I recommend to all this store, get a decent product and positive emotions.
Dnepr delivery about two weeks. Tracked. I ordered reviews for 2 sizes smaller than usual. After fitting, the impression is controversial. The fabric is dense, stretchy, slightly darker than in the photo, the lines are even, the quality of the norms. There is a specific smell, unpleasant, textile, but not smelly. Fittings are normal. In size: the first time barely climbed, the height of 162 is long, very narrow at the bottom. On the parameters about 89 cm, from 63 cm turned out "with a pulling effect", behind the thigh a little sit down folds. During fitting do not press, but feel. Tightly everywhere equally. Shooting is not very nice to wear. Probably worth taking on a larger size. I will try to sell, if there is someone thinner, please contact, or change to size 26 ukraine
Delivery 4 days. Jeans bought as a gift. Before that, i took two 29 sizes for the parameters from 100, ob116, the leg at the hip is 62 cm. P.29 on me is perfect. R. 30 is great. If at the waist and in the hips jeans and a larger size sit well, then on the legs will wrinkle (although my legs are not thin). Ugly. Therefore, jeans should sit tight. As girls with my parameters write in the reviews that p.29 is small, i do not understand. I think they flatter themselves in the measurements, so they do not squeeze into the pants. The quality is all super. Sewn neatly. The fabric stretches well, the body is pleasant. Landing is very high, suitable for girls with tummy and booty. If there is no waist, you will also climb. If the calves are very thick, it will be tight, because. Jeans at the bottom are very narrow. In length fit and tall girls. Personally, i really liked jeans. Comfortable, comfortable, beautiful.
I, of course, not a model, but jeans-cool! On its parameters (about 84-104, height 170, weight 74) ordered 29 size. Jeans are thin, for summer, stretch well, height, waist is high. With my parameters-you can easily order a smaller size. As a gift-a coupon and a rope-souvenir. Delivery-lightning, week of everything!! Happy as an elephant!
Jeans super! Seller recommend. Quickly arrived, to tomsk 2 weeks.
quality by standard recommend to anyone fits hip 106cm