SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super. Soft. Very nice body. Thank You
perfect, so cute ! fast shipping too
Shipping took exactly a month, the holes are a bit bigger than i was expecting, but overall the quality seems decent
Perfect, at first I think it was very small, But is estora well!!
Everything is fine, fits the description of goods tights stretch well, the whole
Excellent kolgotochki. very much. good store, very worried get if I order. parcel arrived about a month, but still lay in a couple of weeks. satisfied with the order, thanks. order will be more
The Parcel was long, but strong surprisingly, comfortable and price Wow)
голготочки super, very comfortable. stretch good 177
the pantyhose super dollar. quality level, none flaw
package шла month. tights match the description, stretch is very good.
Неплохие колготки за такую цену. Положили в почтовый ящик.
доставка очень долгая-3 месяца....колготки по качеству хорошие, соответствуют описанию и фото продавца!!!
The end of the tights are okay, I think it would be comfortable, everything is great!
me when las encantaron vi. pedí three blow and the Shipping be shared between three By you out even More. haunted the Purchase, wholesale highly recommend 100%
good tights adult and child and can
hole jeans under брала)) normal, satisfied i) 170/45 kg height
just tights charm! not воняют. 1'70 fit on, stretch well. gregarious store very. all to!!
good tights fast shipping no small lattice more finger. recommend!!!
I got medium and large in black. Good quality for price. Very happy with purchase
good tights 1м58см growth, 94 cm about 82 cm from подошли, but very good stretch, suitable for girls and so покрупнее (повыше потолще and). to store thank you advice!
product optimal quality, loved and'll buy other models, recommend the product and the store, product arrived fast
pantyhose cool, заявленному fit. quality is good. store and recommend.
one of the most of strange shopping on my ali потрясно looks very sure, harmonious, but not practical wild))) for constant their брала i do not natural, захотела just for collection. week walked mo to 3.
walking long, excellent as a tights growing up to 48 подошли
good tights very nice to the body. store is the best part and выслал 1st ordered instead of 2 pairs