SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great communication with store. Very responsive.
I absolutely love this bathing suit!! I’m wearing an XL and I normally wear a small or medium bottom and a large top for reference
Really cute swimsuit, looks like photos.
I'm us 34 27 36 and the medium fit perfect. love it
Love the swimsuit, very flattering, and exactly as described! Great quality! Runs a little small, recommend sizing up! But over all very satisfied with the suit!
The parcel was received in moscow in about 12 days. The product was packed in a bag with zip lock. The store's choice of swimsuit is presented in three colors. I chose white without hesitation. Swimsuit chic, the quality of performance is excellent. On its parameters 85-65-90, bought the size s. swimsuit consists of a bodice and panties, white in a thin black strip. Material composition: polyamide 82%, elastane 18%. Bodice at the strings. Available paralon inserts. If necessary, which can be removed. At the top of the decor is made of white mesh. At the bottom of the bodice are sewn small red pom-poms. Panties with a high fit. Unfortunately there was no protective sticker. On the panties from above in the front there is also a decor of white mesh and sewn red pompons. Swimsuit with knitted lining, for the fact that it will shine through, you can not worry. Swimsuit i liked, it is very bright and comfortable. The material is dense, the workmanship is five plus. I recommend to buy!
Swimsuit cool! Neon color. Quality-5 points. On the parameters 86-67-96 the size l was too big. Especially swimming trunks at the waist, 2-3 cm. It was possible to take m. It looks very unusual and impressive.
Seller updated size for me as requested and it shipped next day! Great store
Runs small! Def size up! Super cute and good quality
Cool swimsuit, my parameters 97-73-98 and height 177 cm, panties covered the navel, collecting the tummy, i recommend
More than I could ask for, esp at this price! One of my favorite suits!
Cool swimsuit! They are sold on many sites and in showrooms, but ali is cheaper. The quality is good, the picture corresponds. The top is fully adjustable with strings. On my unit i took the size s. and on top, and from below on the hips 88 cm swimsuit sat perfectly. The bodice provides removable cups. Swimsuit came quickly, within two weeks. No unpleasant smell, there was a protective sticker on the gusset. My instagram @ olma. novik
Chic swimsuit! I never thought that i would like the high waist on the swimsuit, but this is just the case. Swimsuit came in 11 days to krasnodar. On the parameters 87-68-95 took m. Sat perfectly. There are no shortcomings, there are no good threads sticking out. Sits as it should. Emphasizes all the dignity of the figure. i am very happy!
The parcel came in two weeks. Packed swimsuit in a zip package. Ordered size m for parameters: og-87 cm, waist-63 cm, ob-93 cm, height-168 cm. Fit in size. The material is dense, elastic. Cups can be stretched. Good quality.
Great quality! Quick shipping! Just as advertised. Definitely runs small though so order up.
My parameters are 92/65/92. Swimsuit sat well. The bodice is adjustable, since it is on the strings. Triangle cups. Have thin liners. At the bottom of the bodice is decorated with pompoms. Suitable to the second breast size. Melting sat well. In the swimming trunks in front there are transparent strips. Behind they are solid black. Landing high. The fabric is dense, does not shine through.
At 88-72-95 sat well. But no more space. Chest b. quality is good