SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful swimsuit! qualitatively made. Bright colors on the flowers. Everything as hoped for and turned out even more. Great store! Size accurate to the size table, i ordered size S (bust 86, waist 69, hips 96).
Swimsuit cool! On tall girls! Quality is good! Thank you store!
Very according to my purchase, the excellent quality, the fabric is thick and all is well cooked, it's exactly how it's shown in the photo.
Swimsuit of good quality. The only thing is not fixed cups, well, it's a trifle. This is the 2nd swimsuit of this company, last time I ordered L, this time I read what stretches, I ordered M, that's in vain. It was necessary L. This of course came up, but pulls a little. OW was more comfortable
The parcel came to the Krasnodar territory within a month. I ordered 5.10 received 2.11. Bought Xs for 998,26 rubles. The parcel is not satisfied with any complaints. Thanks to the store.
The first time I order a swimsuit here. Quality is good. Some threads stick out, but it's not critical. In the water has not yet used. Does not shine through. There are paralon inserts on the chest. On my parameters 84 × 68 × 96 cm (chest circumference × waist circumference × hips) and height 169 cm size M sat well. The only thing that pulls a little. I hope that in the water will stretch. On growth lower will be better. It was about a month in Minsk.
The order came exactly for 1 month. Swimsuit lovely! Nowhere presses, everything is well stitched. At its size 50-52 (chest-36ddd on the size grid Victoria's Secret) took the swimsuit XL-ideally approached. My parameters: 102-85-105. Very pleased that in the swimsuit there are cups-they are medium density, so they will decently hold the big chest and the nipples will not shine through. The figure on the swimsuit is bright, hides the shortcomings of the imperfect figure. I will apply a photo without filters. I also recommend the store-sent the goods quickly, the track was tracked until the moment of receipt. I also wanted to say that the swimsuit came in a comfortable silicone bag, which closes on the rivet. The package is waterproof, you can put the wet swimsuit after the beach or pool, and the package itself put in the bag.
Cupshe brand is very professional company. Fast shipping and delivery no other problem in a brand, the company works with perfect system. I thank you. Products are good quality, designs are great. Sewing, measure size match, fabric quality is appreciated. I recommend it. Everyone must have a cupsh!!!
Ordered june 6, received june 27 track tracked, swimsuit length 69 cm
In the rb it was about a month. Size s approached the parameters 92-67-95