SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just a perfect swimsuit. No words. On the parameters 82/58/90 villages as needed. Cups very favorably emphasize the chest. Quality at the highest level!! For such a price in mass markets do not find anything like that. Before Rostov-on-Don the order took 12 days. The store is sociable and polite. I advise you without hesitation!
Beautiful swimsuit in stripes❤ Everyone is preparing for Ng, and I buy a swimsuit, my soul requires summer Swimsuit is very beautiful, nice color, beautiful stripes and the photo looks just awesome. Delivery is only 2 and a half weeks, very fast!! Packed in zip package with sticker size M (my parameters 90/75/95) usually me M passes. Panties sat perfectly, high fit (which is not very usual for me) behind is open enough, front tied to a bow. The bra is too small, round inserts can be removed, adjustable strap along the length, beautiful bows-strings. Swimsuit will look very cool on the perfect figure, but I do not like myself in it, shortens the body, this time. My chest termination GV a little not in tone, but in this swimsuit you can see all the stretch marks and charms of lactation (and I'm not very comfortable in swimming trunks, I want to constantly pull them down Swimsuit is really wonderful, but not for everyone!!!!
Great swimsuit! Size fit well
The best swimsuit! The quality is excellent, the panties are overstated, perfectly emphasize the figure. Lyamochki are adjustable. In the sock is very comfortable. Read more in instagram iamdee_blog
Bikini wonderful, great quality. Super fast. Made the request on 21 Sept and arrived on 10 Oct. Have 1,74M tall and 62Kg. Size M was great.
Ordered a medium and it fits! I’m 5’2” and 115 lbs
Bomb swimsuit quality at a height thanks to the store for fast delivery
Cool bikini in forever fashionable stripes. The design also really liked, even though the bodice on me is too small. The color is milky in a thin strip of ochre color. Plavochki with a high fit, quite open behind the front beautifully tied to the knot. The bodice with a small filler, which can be removed. the straps are adjustable. Size i have m. my parameters: 88-70-95. Plavochki sat perfectly, but the triangles in the elevator are a little too small. very sexy it turns out Sewing quality factory. There is a hygienic sticker. Shipping about 2,5 weeks. track tracking
Very beautiful swimsuit. Perfectly made 88-60-92. Sewing factory. Everything is perfect. In the chest there are tabs that can be removed if desired. Delivery about three weeks to the moscow region. I'm very happy.
Perfect bikini same as photos fits so well! I ordered size small my size is bust 32b waist 24.5inches 35.5 inches height 171 cm and super fast delivery to the uk ordered 20th August arrived 8 days later!