SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought my mother-in-law for the russian size 52 ordered 5 xl. Delivery month pleased. In general, the purchase is satisfied
Beautiful, thick enough shirt. I think it will be the most beloved summer blouse. Seller recommend!
Lovely color, and the material is very soft. It arrived in a short amount of time. I am happy with my purchase. Thanks.
although these are most definately NOT a large - at least not in north america... order a xl if you want large
Very nice shirt!
For a French M-L I took an XXL size perfectly color and cut identical to the photo
It came very quickly in just two weeks to the leningrad region. Quickly sent. Nooooo. I wanted to shoot even zdezda because the color with the cortinka does not match. On the cortinka pink and in reality the red coral. In general, so is the coloring. The blouse itself is sewn well. The material is thin, shines through. I took s for 40 size. Sits not close, free
My friend liked the shirts. Only the sleeves are narrow...
Today came the blouse or shirt is very nice, the size is not too big to be 4xl for me ok, thanks greetings from chile
Thank you, i really like the size approached, everything is fine, thanks again for the quality of your work.
Nice shirt, ordered item otrzymałam after 4 weeks, recommend sprzedawce
Fast shipping and well packed. The shirt is nice and soft. We ordered the bigger size and so on and it was all small. Thank you for your good work.
The very stiff neck, but it's for the apresto, as soon as it's washed, i think q will get off. I wear a size 48/50 and i took a 5xl, x q i read it came small, i have something big left. One size less would look better
very good, perfeckt, super quality
The blouse is beautiful, was exactly as described and was delivered in much sooner than expected.
The photo does not show that many red flowers... but there are many. And so the size fits and the sewing quality is good. No smell. Transparent
Flowers and pattern of flowers look different from photo, but it is OK
Everything is fine, fast delivery, took on a larger size, came up perfectly, the store recommend
THANK YOU VERY MUCH. I AM VERY SATISFIED WITH YOUR SERVICE. I HOPE TO CONTINUE WITH THIS EXCELLENT ATTENTION. THANK YOU VERY MUCH.