SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful but it is small I had to ask for a size more than what I normally AM and I stay just.
WAHHH J’AIME
Absolutely amazing!!
Super yakiste. The fabric is similar to diving. Rozmir pidishov, zrist 172
It's tight but super comfortable and looks great. Is the same as in the photo, basically. For the price is worth it without a doubt. I had a problem asking for 2 shirts at a time, but if you ask for 1 in 1 everything goes well hahaha.
IMBA!! no thread sticking out, I will order more black
Great it’s my second colour that I’m ordering and I really like it! Came fast too
I love it soooo freaking cute it’s giving skims. I can’t wait to get other colors. It’ll b so cute when I put a bra on lol . I will say I usually can fit USA medium/ large and this is just fitting enough for me to not consider it too small. It’s a little cropped on me too so not full length but that’s how it’s advertised in the picture so that’s good. Shipped quickly
bought the white and black,do not regret at all! two of my favorite basic pieces except the white one was a bit on the see thru side but not too much where it was unwearable or unfaltering :)
The truth is very beautiful, the fine almolda to the body is Spandex type, so it stretches the same a bit, I am from Mexico and I am 1.52 and I am somewhat skinny and the S was wonderful
Very fast arrived, fit well, thin material for summer, stretch, comfortable to wear. Thank you
Material feels nice on skin but i wanted to scratch my arm over the shirt and it left black color on my nailpolish on nails, but fits okay and for the price is okay. Black shirt is longer on the body than the ‘pink’ one.
Great. Fast delivery. Take your size because size bie
Thank you, good
Good fabric but easily picks up odor
Perfect according to the photo I want to buy other colors!!!
I advise you it is very good size really I took S for 1m73 and 67kg and it bz me ready of the body the handle is long it is great. (Like if his help you)
I like the quality and everything
Had it in black and got it in white it’s really good
Perfect not transparent