SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lycra dress or similar fabric, it is very similar to the photo, comfortable, it doesn't transcend, it's not so elastated. I measured 157 cm weight 61kg (98-78-103) I ordered size M and it looked good, fitted but fine. It took too long to get there.
The dress is very cute, cute and pleasant to the body. At a height of 183 cm, size 46 took L, the village is good, the only thing, of course, short. I realized that on the floor, as on the model, it will not be, but I thought, it'll still be lower. And so, this length and Klesh small down look ridiculous. Therefore, or I'll cut the dress to the knees or just below, or I'll go from below where it's cool, so that it is so ridiculous not to look at open ankles short Klesh
Beautiful, and perfectly!
Tal como a imagem! Envio super rápido! Perfeito recomendo!!
Заказ сделала 11.08.2020г. Получила очень быстро-1.09.2020г. На свои параметры при росте 155 см ОГ/ОТ/ОБ. 90-64-90 заказала размер «S» Обалденное платье, продавец не лукавил описывая товар. Действительно, качество на лицо. Материал х/б+стрейч очень приятный к телу. Подчеркивает все изгибы тела, поэтому решила, что длина мне нужна короче. Чтобы и с туфлями и с сапогами смотрелась эстетично. Так что буду укорачивать)) Рекомендую обеими руками. Отличная доставка до Кустаная Казахстан, общительный и профессиональный продавец. Спасибо.
Love the dress! Fits well and arrived within a week to the UK
2.06 ordered, 29.06 received. 4 days at the sorting in Krasnodar lay, long ago it was not... The store sent quickly, good logistics, everywhere served, to Kuban went through Chelyabinsk, Moscow, Rostov. The dress is very decent, I took a beach option. The fabric is pleasant to the body, silky, stretches well. My parameters: height 165 (can be cut or worn under the belt, and so long by 3-5 cm), weight 60, bust 92, waist 75, hips 102 (because of them took on their M their XL), it turned out ideal for a figure without a abdomen, very stylish, it is tight enough. Sewn neatly, from the labels-the size and composition of the fabric. I'm happy with the purchase! Strap-rizinka
Good beautiful dress. In the photo it turned out light, in fact leopard as in the picture. Recommend.
Check out my Youtube Channel for the try on haul: ijeBeauty. Also check out my Instagram for more pictures: ije_beauty_. Excellent quality!! I’m 5”7 1/2 and I got a size medium and it fits perfectly.....
very poised and stylish. love it!