SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality, minimal smell. Goes all the way to my calves.
At OG 112 cm well
The size corresponds to the quality is not bad. I'm happy. Poltava reached 39 days.
102-88-110, height 167. The shirt is huge, probably at 56 times. The stand at the collar is very high, inconvenient. The fabric is pleasant. Rather, like a home robe.
For a long time I looked at this shirt and decided! For the Summer Super! The quality is excellent. I recommend. The Russian 52 is free.
Cool shirt, thick fabric, interesting print. At 54 pp even freely. But unfortunately not pure white, but a little yellowish. I expected to wear with white pants, but it will be bad.
My parameters. Height 160. OG 115. From 100. About 126. The fabric is good, although not 100% cotton.
fast shipping. perfect quality garment! ready to wearexactly as store's picture. very well sewn all seams are perfect. chest pocket,clear buttons,collar with stand,sleeve slit finished with bias oversized ..may be US size 12 maniquen at pic.is size 10. fabric visually look ,like linen... I washed and dryed it at high temperature. garment shrunk...but did not faided I'm size XS and bought this shirt especially to modify as I want.print is perfect,and IM HAPPY WITH PURCHASE. thank you seller.
The order was received quickly, a little less than a month. the shirt of course liked and sat well, only the sleeves are long, but I will roll them up. my parameters weight 72 og105, about 113. I feel comfortable in the shirt. I am happy with the purchase, especially For a long time looked at this shirt and finally bought. thanks to the store for good service and beautiful goods. the seller is very friendly and responsible, sent the order very quickly. the seller of course put 5 stars.
Shirt in my opinion cotton. There are no labels on the composition. Size on my 46 is very oversize. I was ready for it. The quality of tailoring is average. Cuffs are not very neat. Collar and cuffs are not duplicated. Medium-density fabric, pleasant to the body. The print hides all the shortcomings of tailoring. Nothing smells. To Samara reached in 2 weeks about