SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These are the first shorts that approached me in everything! They sat perfectly. Of course they smelled creepy, but half an hour on the street everything was fixed. I ordered M for 65/95, height 170. The color is very cool and look good. Delivered in 8 days to St. Petersburg, which could not but please!
Shorts are good, the color is not white, a little cream. The fabric is not very dense. On the parameters of the waist 70 cm and hips 90 size M, perfectly fit, sit freely, the waist does not press, on the hips freely.
Before ordering, I read in the comments that they advise to take on a larger size, as they are small. Nothing like that. I ordered for my S, size s. I checked with the dimensional grid. As a result, it's still a little big. Under the belt will be normal. Dark color is actually lighter than in the photo in the order. I first thought that I ordered a light option. After washing, the podkaty twisted. Probably before I wear it again, I will need to iron these podkaty. I can not say that I'm just delighted with them. But sometimes you can wear it.
Excellent shorts, on OB 85 size S went well. Maybe buy the same blue and black. P. S. those who take s on their about 90 and more-naturally they will be small to you, take the size M, check with the size grid and do not complain.
Shorts liked, look beautiful. I wear 42R, took S, approached. The store put as a gift an elastic band for hair.
To Moscow in 10 days. I'll add how it will measure....
Shorts are excellent, short, turn-down are not adjustable, as they are fixed with rivets, for the summer will fit, for high growth will be short
To Harkov for 3 types I'm new. Shorty is cool! On the Moe physical stegna 104 cm took XL rosmir pidishov Italian! Without smell, yakysna the road of jeans, other areas, with burkami, rubber in podarunok) Definitely recommend selling and shorts! Glory to Ukraine!
Shorts are good, the fabric is moderately dense, they sat perfectly, slightly when walking, if you wear a belt, it's normal. On the Russian 42-44 came the size of M. The color is slightly gray than on the picture. Reached in about 2 weeks
Shorts fire! I liked it very much) there are no complaints about quality and delivery, everything was super! The color is bomb, I did not regret that I chose khaki. I recommend the store! Parameters 66/94 size m excellent!
The quality and color of the fabric are excellent. On the ot82 the village is quite tight, and in the area of the fly there was a small bubble. But on the Ob 98 sat down cool and not tight and not oversize. Issued a refund, the money was returned quickly. Shipping fast.
I took M on OB 88, from 64, as I wanted free) the color is cool! The model is cool! I liked the landing, the only thing, because freely sat down, the priest "disappeared".
Long waited for these shorts, but came in less than a month, it pleases. To my great regret, the shorts were small. Yes, I get in, I can zip it up, but I put them on as problematic as it is.))) it's purely my fault, did not guess with the size. At OT 70 and OB 100 it is better to take L, for it will be quite close. And so the quality of shorts is super. Dense, no sticking threads, good color and material. No bad smell. I recommend the product, but be careful with the size!
Awesome shorts! They sit perfectly on OT 64, height 163.
Excellent shorts, at OT 74, OB 98 the village is free, as desired! Delivery fast, as a gift rubber, thank you!
Shorts are excellent, jeans are soft and pleasant. size s on the volume of the hips 90 is ideal. just came up and the child is 10 years old size, looks free
INST: @ julia_heartbeat Shorts are really a bomb! More than 3 weeks went to Ukraine. On parameters 80/63/80 and height 150 cm took the size s. They turned out to be great, now I think to suture, because the thing is cool and really liked. The material on the tag is listed in Chinese. In the description-cotton. Denim tight. Sewing is excellent! Lightning works properly. There are belt loops. Color chose light blue. Basic and fits everything. The waist is overstated, on an elastic band. The length is short. Pockets are deep. They are mega cool!
Shorts are excellent, they sat on me as it should! I ordered s at the waist 62 and hips 89. In the waist freely. As requested by the store I put 5 stars. Thank you for the gift.
5 colors to choose from. Size range: S M L XL On me size S, sit perfectly, a nice color for the summer is the most. The waist is overstated, stretch very little. Excellent in sock with a T-shirt, top or short sleeve shirt. Can be worn under or without a belt. I already have such shorts, but in a different color, I still wear it and the quality has not failed. Fast shipping. Recommend!