SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent tunic
Shirt as always super, cotton, but 3XXXL again big on my 52 size
mi gusta mucho mochas gracias al vendedor ha llegado pronto estoy contenta con mi comprá
Wonderful, light, slightly shines through, breathable shirt. In the heat, that's it. I'm delighted, I liked it very much. Surprisingly-long. My height is 174, it's up to my knees. Wrote another one, another coloring. Thank you!
размер не соответствует.большемерит.ткань тонкая но крепкая.мягкая.сшита не айс.
Good quality
Thank you very much blouse easy store thanks the goods I got
It's very pretty. Very comfortable the size is correct. The fabric is fine as I wanted it.
Very happy and the fabric I like. Thank you. Of good quality
Everything is fine. thanks to the store. Of course I recommend.
Quality is average. For the summer will go. Sleeves in the armhole are narrow. We'll have to redo it.
Perfect size 5 XL for 48, material good and fast delivery, 5 star for the shop⭐️⭐️⭐️⭐️⭐️
Blouse liked, for the summer is fine, the material is thin, slightly shines through but nonsense. Delivery just super to Odessa, ordered 12. 02 arrived 25. 02. just with the size did not guess, big, ear. Thank you and good luck!
Estoy muy satisfecha,se ajusta a mi talla y es muy fresco
Fast delivery. I liked the shirt. The model corresponds to the photo. At 98-80-106 you can take less, it was an oversize. The fabric is light, thin. The seams are neat, they stick out a little, but it's not a problem. Buttons like Wooden, there are chips. I came, unfortunately, in the spots, the store immediately returned the money.
With the size did not guess, but very satisfied with the blouse, soft, pleasant to the body, I did not shed when washing, I did not sit down, I like everything! Thank you store!
Beautiful fabric delighted
Pretty blouse. Nice drawing. Lengthened. The material slightly shines through. But not pure HB. For the summer will be good. I liked it. Recommend.
Excellent! It came quickly! I liked the quality, I'll order one more for my mother!)
a little larger than i thought it would be and didn't shrink in the wash but still wearable a lovely blouse
Shipment came very quickly, material comfortable to hold, workmanship meticulous, recommend
Love these shirts. It was tight around the armpit need a little bit more room there
arms were too small to wear shirt. but it was well made. hoping daughter can wear.
The jacket is beautiful but big as that with the table does not converge. Nothing. Now i will get a little wet and excess ears. Quality is good. I recommend.
Fast delivery, for size 48 (ros) xxl back-to-back in the chest, who has a breast larger than average-can be small.
Beautiful blouse, pretty print and material, great fit
Very beautiful blouse. Lightweight fabric. With an increase of 165 cm almost to the knee. Who has beautiful legs can be worn as a dress. I will wear with breeches. Color green-gray. Thank you store!
Order on 28/02/2019 reception in France on 25/03/2019, fast free of charge. As in the picture: pretty. Fabric is very fine and delicate. Fabric seems to be cotton. There is no information label. Size according to the size chart for the shoulders. Blouse cut in triangle: much wider at the bottom than the shoulders. A blouse for hot sunny days and to wear with a caraco underneath.
Good quality fabric, as for the size it's long for me and in the arms it's not the right measure, as if it were two measures in one
Thank you order received. The product fully corresponds to the description. For the summer just right. Light, thin, airy flying, cotton in pure form. I'm very happy. Thank the store for the quality goods. All lines are neat and smooth. Once again the big "mercy"