We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good T-shirt, only from her part of the sequins peeled off. But I like how bright it is to shine blue-pink, that I forgive all the jambs. I already came with a lead, but it's not very scary. I'm delighted, delivery a little more than a week from China
T-shirt is just super, the Russian 44-46 sits perfectly
Pleasant to the body T-shirt, there are several sticking threads.
Delivery for 3 weeks, sewn not very high quality threads stick out. In general, a cool T-shirt, soft, blown
I recommend, my money is worth it. Yes, there are threads, but they can be cut off. And so everything is OK
This is a very cool T-shirt. The fabric is like thin, but in fact quite durable (I will not check with nails, knives, nails, but the washing in the machine has already moved) Overflow is very beautiful, from blue to red, but sometimes this overflow goes into a not very beautiful brown. The size is all good, took on a bigger size, just in case My parameters: Bust: 83 Waist circumference: 59 Height: 173 Weight: 48 Delivery to the Moscow region is very fast, in about 20 days. I did not communicate with the store.
T-shirt is wonderful. Very pleasant to the body. Cool overflow
Bought for dancing, all the high, it was possible to take more size even, in quality and tailoring everything is fine, the only one after a minute already appeared the first leads, but. Although even with leads, everything looks cool, and they are not particularly noticeable
The description corresponds, a little sticking thread. But everything is solved. Fast delivery to RB in 13 days! This is super!
Excellent quality and fast delivery, the jacket is iridescent with all colors
Looks chic and the fabric is pleasant to the touch. Totally satisfied
I took the size M (for height: 157 cm) 12 years, sits normally. I waited not long to St. Petersburg. I really liked this transparent T-shirt + it looks cool. I will wear with a top take on a larger size (if you want an oversize)
Esta camisa es de las más molonas que he visto! Pedí la azul y depende de cómo incida la luz se ve roja o azul. Voy a pedir otra para regalarsela a mi amiga, le ha encantado también!
Super recommend quickly delivered fabric soft nice
Me encantó es muy bonita fina y sus colores al resplandor esta muy bien recomiendo vendedor 100 por 100
I liked the T-shirt, it is sewn red and blue. In size
Beautiful blouse. Only she needs a top. I took the size m to the Russian 44-46. chest 90. Waist-73. I came up.
Wine before the date indicated charm me the same as in the photo
Cool thing! At 48 size took l it was possible to take M, but it would be in obtyag, the thing is very cool!
Everything is super! Except that the goods went more than 2 months...