SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The size is straight what you need. The material is thin, pleasant, interesting how much washing will last the inscription, came quickly
I get there in 10 days, just like the description, it's light with good print, something short but I look good
Nice and good quality, thank you store. My order has arrived in 4.5 weeks. Recommended
Excellent T-shirt, cotton, print sticker, but washing at 40 degrees and a powerful spin survived quietly. My height is 175 cm.
It's very nice and cool size if it fits perfectly. Love
T-shirt is great. Cotton is pleasant to the body. 42 Russian took S. Color as in the photo. Peter's been driving for three weeks.
I wear s/m, height 168, weight 65. I took more reviews and regretted-before that I took a green L and it looks better-the collar on a large T-shirt gives out that the size is large. T-shirt is high and the color is green and yellow beautiful in reality. Yellow closer to noble mustard. I recommend, but take no more than one larger size.
Absolutely love the T shirt! the color is good, the quality is great, the pictures are cute. Best store!! Recommended indeed!!!!!!!
Классная майка! Материал лёгкий, но не просвечивает. Качественный принт, ровная печать. На ог 102 и от 78 подошёл L размер.
nice, i receive it after post problems but yes, it was receved
Perfect condition. Ordered a xxl and makes a perfect xl! Fast delivery.
Доставка 14 дней в ХМАО! Очень быстро! Это второй заказ в этом магазине (сразу 9 футболок. 1 раз заказывала 3 шт и осталась очень довольна) и я буду тут заказывать снова Камество футболок супер! Мягкие, приятные, принт замечательный и качественный! Футболки с первого заказа пережили уже 4 стирки и выглядят так же отлично как и в день покупки Продавцу спасибо за оперативность и за высокое качество товара Советую к покупке однозначно! Размерная сетка соответствует заявленным размерам.
I arrive in good condition, the fabric is cotton, right size. The letters are stamped.
Is an S but in Europe it would’ve been a hard M. 30-polyester 70- cotton , colour just like on pictures. Haven’t wash them yet , but I didn’t expect the to hold up well, material is very standard. The cut is very standard, Male Cut.
ordered 19/03 received 3/04. no bad smell, well sewn, nice cotton touch
Well packed, nice feeling, comfortable. Beautiful to wear in the summer ship fast I like it.
We denied for 20 dnits, 65% bavowna, 35-polisester. On the rose and on the dotik OK
Very happy. It's a birthday present. I hope he likes it. There was an error on the color but the store immediately sent the right color. I recommend it. Very professional. Really good.
At 46 liters-excellent, free. The material is pleasant. thank you!
Wow I didn't expect so good quality t-shirts. I was surprised. Soooo soft. Summer is coming! Ladies! Buy that!