SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality the fabric is fresh. Super beautiful best investment
É linda dms,o tecido é mto gostoso,porém um pouco transparente,mas nd dms,os detalhes atrás ficam lindos
Very beautiful, worth less than thought!! Super fast!!
Beautiful, exactly as pictured. Come the size and asked was perfect. Arrived well ahead of schedule.
The fabric is super elastic. It came to Me at two weeks
Arrived early, came well packaged… Right size and in good condition the fabric Recommend, note 1000! Nothing to complain, all according to the product description.
Shvidka delivery
Very fast delivery, top oboldenna J, came up perfectly.
Malomerit, it's good that I read and at my m took L and the village is perfect, I ordered 14.07 came to Odessa 3.08 Ukr Mail
Fast Delivery 2 weeks Very cool top The fabric is soft, pleasant to the body, not double, but dense and does not shine through, you can wear without a bra, very comfortable
Cool quality, you can wear without a bodice is not enlightened. On the volume of the chest 95 took M-ku, sat perfectly
It came quickly, the quality is good, the size of 171 growth took M and everything came up
Good quality and fast delivery
Качество отличное. Не просвечивает ,можно без лифчика одевать .
I liked the goods very much. In Ukraine came in 3 weeks
Delivery was about two weeks, ordered size L, on the parameter height 176, chest 86 cm, waist 65 cm. The fabric stretches well, I thought for a long time to take M or L, it's good that I took l not so in the guise. looks good.
Very beautiful top. Good quality, and this cutout on the back won my heart) the goods came quickly, 15 days. Along with coupon for this top, I paid about 7 hryvnia. For such a price it's just space)) I advise!
Заказала 7.04 , получила 21.04 .Размер М . Быстро доставили . Очень довольна кофточкой . У меня широкие плечи , подошёл нормально. Длинный рукав , что для меня было очень важно . У меня рост 185 ( грудь- 85, талия-64) На талии почти идеально , можно разрезать и сделать бант ,но я не буду, меня устраивает .
Just a bomb, this is now my favorite thing in the wardrobe)))
Top cool. Well stretches, suitable for parameters-chest 80-85, waist 60-70