SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came in 4 days!!!!!! Very fast! Pants super, I have a height of 178, weight 70, ordered L, a little shy in movements, they press when you sit down, and it's hard to wear, because that I have a big priest)) I think that they are carried, they sat down well on the waist. Tight denim good pants.
With the size did not lose! Read devchat more reviews, so that you can understand what size to order! Since it helps very much, you can understand (malomerki or size in size, on quality, etc) I like it! For my growth, long, but not a problem)) you can fit, so even better))
Jeans of good quality, medium density fabric, odorless, stitching even, without marriage, lining of inner front pockets of synthetics, the seam inside is not processed. Sat on the daughter well, the waist is overstated, said that with difficulty the hips went through the belt, when I put on, in the end, everything is fine, comfortable. Surpassed my expectations, the child is happy. Moscow reached 2 weeks.
Jeans liked, but the material is thinner than expected, rather pants under jeans) Delivery is very fast, about 2 weeks)
They didn't convince me at all. They're too long to shoot. They cover up my navel and the poto looks weird.
Hard cowboy fabric, right print, I bought it big aposta, but not too big the size XXL, happy with the article.
The pants are awesome! I am super happy. The look very much like on the photo. I am 175 cm tall, S to M size, and I ordered L. They are a bit big, but not too much, so they look nice oversize. Material is fine, the pocket fabric looks a bit cheap, but this is great pair of pants :) Thank you, fast delivery too!
Jeans of good quality. Waist sooo high, but I liked how they sat down. Slightly long for growth 164, but the gate is good.
The order was quickly shipped and pleased with the fast delivery. Pants are cool and the quality is good, but there was no hole under the button. The size approached, but how does not sit very much
Pants came quickly. The quality is very cool. The truth is not yet a series. Been tracking all the time. I did not communicate with the store. But still thanks for such cool
This is straight jeans for the ribs when I got out of the package, I was upset, I thought with the size did not guess, too long, too wide, in general I thought I would have to suture and shorten, but!!! After dressing, I realized that everything was planned☝Very steep, print clear, bright, all as in the photo
At the waist 73, the girth of the thigh 96 took XL slightly bolshivat, height 174 perfect, jeans super
Cool jeans! But you need to look at the size, at my S-M I Took XL. Got there fast enough.
Exactly as in the photo, I had to zip the button through the loop, TC in the waist wide (but this is already problems of my waist), long delivery, but it is the fault of Russian Post
They look just like the picture. I’m 5’7” & 115lbs and ordered a medium. They fit loose at the top but that’s the look I was going for.
I would give it more stars if I could! amazing for the price! I wear a large in juniors/29 inch waist and I got an XL. they were big but I shrunk them in the washer and dryer and they’re perf now. still slightly baggy but that’s the style. I LOVE THEM!
They are great, the pattern is amazing. A little wide in the hips.
Pants are cool! Took XL, because I wanted the maximum oversize. This and received, than satisfied, but could take less freely. Parameters 94/67/100. Jeans are not dense, for summer/autumn it's the most. The drawing is good, I thought it would be worse. The smell is there, but pleasant enough, not strong. There were strings somewhere, but not critical at all. In general, you will not regret, take it.
Came in 20 days to Ukraine. Size S was a bit too big. Print of good quality. Jeans are dense enough
XL is ideal for about 98, from 72, height 166. Waist on pants is made narrow, so if you have difference with waist big, then the hips can not get through. The size table is correct. Pattern printed as if on fabric, not stitched, as thought :( MB will wipe over time from washing and socks. And in fact, I ordered black ones, and in life they are dark gray. But, I'm glad that they sat perfectly.