SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful rockle, nanny spill from the shot
Looks super good, same as the picture
Beautiful quality I will be back x
It's beautiful! It took him a week to get there, real quick.
Elegant dress
Dress the bomb is just sexy! I really liked it!)
Beautiful dress :)
Super happy excellent quality
A good dress, the material is moderately dense (but the underwear is still better to wear seamless), stretch. Back with a zipper. Cross straps can be made in front or behind. It will look good with weighting, or on an ideal figure without sides and tummy.
Exactly like the photo
It's just like the picture. I will definitely buy more I recommend
Amazing dress very great fabric too! Arrived in Italy super fast! Only 13 days!!! Accurate description, the dress is exactly as the picture!!! Raccomanded!!! Ill buy again from this store thank you
It is identical to the image, has Cups, excellent quality. I'm coming very fast. I recommend it. Both colors are beautiful
Igual que en la foto. Pedi talla S para una chica de 50 kilos, 1'56 altura y 90C o 95B Y de cintura para abajo todavia me queda un poco suelto, pecho un poco pequeño, pero se puede usar no se nota que la copa no es la talla correcta pero si pedia una M, entonces me quedaria muy grande el vestido. Muy bonito ,sexy , y elegante tela suave y el color champang precioso. Tardó en llegar alrededor de un mes y.unos dias. Recomiendo Muchas gracias vendedor
Мои параметры 85-65-85, рост 164, чашка 75в, мне подошло идеально, платье идентично фото , ткань тянется
Платье оч клёвое , продавец быстро отправил . качество просто отличное за такие деньги . я брала M , если у вас грудь больше , то советую брать больше размер , потому что чашечка маленькая . советую заказывать
Amazing, just like pictures, thank you
The dress is not the same shade, but hey! Super sexy fast delivery
Lovely stretchy material, I wear a UK 8-10 and a small fits perfectly. I love it! a gorgeous dress. It also arrived very quickly, 10 days to the UK :)
I love it. Very pretty looks just like the picture. I do wish it had some sort of under wire in the chest for more support. It arrived much sooner than I expected it to. Now I just need somewhere to wear it.