SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exact product to description. Plus Size
muy maja
I'm happy with this top. I have just received, it came super fast with its 10 day delivery window. I bought a size medium. I'm a UK size 10/ EUR 38. This is a loose fit on me. I could have definitely got a small, but I wanted this relaxed fit on me. Print quality looks good too
Me tiene enamorada, y de hecho, voy a repetir. La talla es la habitual, por si a alguien le ayuda.
I like it very much, the fabric is very soft and comfortable and the drawing is nice.
Thank you, everything is like in the description.
нормально. единственное, не 100 процентов хлопка рисунок чёткий. пришлёт заказ очень быстро!!!
Good quality cotton, sewn neatly. Drawing-sticker. Washing in the car was excellent. At OG 98 about 102 is excellent, just right. Delivery fast to Moscow, days 10!
very good! cotton! the size is a little bit large
Cool T-shirt
The T-shirt is comfortable, soft, I took the size m it's straight free for me, it was necessary to take S, although in the summer it's the most. T-shirts are not small, take your size. In the photo, the fabric looks different, I imagined it differently. Written 65 percent cotton, I believe, because the fabric is good. There were no extra threads, the seams were neat. I will expose sleeves, black T-shirts to me a lot, despite the funny price this T-shirt is no worse than those that I bought in the usual shopping center. Yes, and delivery, very fast, the goods that ordered to the T-shirt still roll around Russia, and the T-shirt arrived in less than three weeks.
Nice t-shirt, only the quality of the material could be better. I normally wear M but this t-shirt is big, S would be enough for me..
I ordered 3 t-shirts with different prints from this store. T-shirts are cute, delivery was fast, totally recommend.
Good T-shirts fully consistent with the description and photo. Arterial kind-a little flushed, tight tights, color with prosediya. The store is decent-there was a mistake with the attachment-compensated! Fast delivery to the apartment
Товар соответствует описанию. Мягкая, удобная. Не знаю, как будет наклейка реагировать на стирку
T-shirt is cool! quality is good! Purchase is very satisfied
Beautiful as they appear in the Tienda. Size L corresponds with European cap
To the touch, pleasant T-shirts
I bought T-shirts again with this store because they are of a very good quality for this price and the logos are super original. I recommend.
super.graži.thanks