SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All right, I'm perfect. I'll buy again later.
Size M on the chest 94 cm (3 size, 75C)) fastened could not. At the waist 70/hips 94 cm size m approached. On my chest I ordered a size L.
это самое любимое платье ! прекрасного качества и выглядит просто чудесно, короткое и в самый раз с колготками как по мне, и ещё немного просвечивает
Is przecudowna good size fast wysylka
Chic. As in the photo and quality, the material is all excellent
I have this in black M and I liked it so much I got it in white. It’s just so easy to wear and easy to dress up or down. The white seemed to have some thread piling but nothing that was noticeable. For reference I got the size M, it could be tighter but I don’t mind the fit — it doesn’t look large. I’m 116lbs, 34C, 27” waist and 5”6 for reference. I didn’t think it was too short either, it’s cute!
i got it iam talk 164 cm. 45 kg. i love this dress perfectly black one good on me ❤️
Платье просто супер! Хорошее качество, нитки не торчат и не пахнет! На параметры 95*67*98, рост 167 взяла размер М село отлично! Пришло быстро за 3 недели на новую почту! Спасибо продавцу за быструю отправку и хороший товар!
It took 1 month to arrive, I ordered size L, according to my measurements, I regularly AM M, but I stay excellent, cool for summer, beautiful thanks
Get it, girl !!! I bought large and fit me perfectly and comfortable ( I don’t need to suck in my stomach lol ) ! My measurement 90-72-90. 5’3 height, 120 lbs.
The dress is cool and the quality is good. But short, on the verge, almost beyond. My height is 1 m60cm and the dress barely closed the bend between the buttocks and legs. Yes, there are shorts, but wide shorts-shorts, which are made of transparent synthetic fabric, so they hope, it's funny. and walk in such a girly, but A flirty, feminine dress with semi-naked buttocks, it went and vulgar. In sexy shorts, this length is acceptable, but not in a dress, even if the club option. Well, that's my personal opinion. And everyone decides for himself. measured the length of the zipper on the back-62 cm, and taking into account the sleeves-72 cm. My parameters are bust 90 cm, waist 70 cm, hips 97 cm, wear euro. Size M. I need to lose weight about 5 kg, in order to reduce my volumes, the dress fell down and then the length on me will be 2-3 cm. Merila with sandals on the studs, looks cool, beautiful and expensive. thanks a lot to the store and the store. Recommend.
Accurate as in the description thank you to the store quality good size s approached height 1.63 recommend
It came quickly. Very glad))) quality and model is just super!
Я 168 заказала размер М,платье короткое ,шорты ничего не закрывают )буду носить с кружевными шортами ,если наклониться будет видна попа ))Талия у меня 64 буду ушивать ,так все отлично ,прекрасное качество )
Very beautiful thing, I order for the third time, and all colors. Emphasizes all the advantages, only take a larger size than your size because it is very unlikely.
Absolutely for sure! Mega fast shipping. 8 days before Ukraine
I truly enjoyed this purchased. Shipping was fast less than two weeks. Details about the dress as described as surprisingly better that I expected. Def buying again! Thank you so much!!
For a long time I wanted this suit, the quality is top, pure cotton. On the height of 172, 56 kg size with villages as poured. Thank you very much store
Very beautiful dress. took the size L height 168 weight 59 94-64-93, the size is coarse-3, the village is excellent! Very short, but cute! the store quickly delivered the order to Ukraine.
Very beautiful dress, sewn perfectly! The size M sat perfectly on the parameters 85/66/96 height 160 cm. (in the chest only slightly freely, if without a bra). Area of the bodice with lining fabric. Of the same fabric, shorts are sewn. The dress is very short in style, the shorts are needed here. It is fastened to a secret zipper on the back. Sleeves-lanterns on soft elastic bands. The skirt is lush, in two tiers. Exactly as in the photo of the store. The material is cotton sewing. Shorts-artificial, very elastic, thin fabric. (By the way, polyester and spandex are listed on the tag, it seems that this is the composition of these very shorts). The dress is excellent for parties, I do not see any other application in black) Approximate measurements in the photo. All the details in Inst-iren_ka_ali, T. me-irenka_ali, Facebook - Irenka.Ali, video-unpacking y.