SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice. The fabric was a little transparent, but I was counting on it. For a size L, the chest part is a little small but for the price you have it seems to me it is very good
Parfait corresponded to the photo, played a transparent peu
Beautiful dress, bargain, quick delivery! Gonna have to order more
The dress is cool as in the photo. I have a height of 162 cm, it's just me. Size S. In general, take it, do not lose, waiting-reality fully coincides
The material is nice and thick. It is not see-through and it fits so well
Beautiful dress. Very form fitting. Perfect for a hot girl summer !!
Excuse my burnt self lol but a good fit. Shipping took a little longer than expected, but nice texture.
Perfect dress. Bad, careful! If you not want to show the body or intend to use some strap with this dress, no way! It shows quite and leaves the Bacon show.
Ткань качественная . Подошло по размеру идеально на параметры 88/65/88
Perfect! Looks just like the picture. I ordered a small and it fits beautifully. I’m a 32D and this fit pretty well around my chest. I’m 5’3 and 120 lbs. Floor length but doesn’t drag on the ground. The material feels nice too, doesn’t feel cheap. There were a couple loose threads but nothing crazy. For the price, I’m a extremely impressed and definitely recommend you to get this dress if you’ve been eyeing it!!
The dress is fantastic, is beautiful fabric is very cute looks quality nice I am haunted and Fast Shipping for measures 85-65-100 pedí size S and stays perfect no stays very long for one's height 165
I didn't get it in the color I requested. But the supplier quickly gave Solution
Of my best shopping and great quality, the store took a long time to ship it but arrived in less than a week
It's divine! And the size is perfect
The same color, just like the picture, I still need to wear it to see how it fits
Perfect, nice fabric, True to size
Heel blij met deze jurk, beste aankoop van mij ooit op Ali expres, kleur is mooi ik ben een s/m en heb een s wit gekocht past perfect, borsten heb ik maat C75, mijn lengte is 1,68.
Pleasantly surprised, looks great!
I am tiny. But the dress fits perfectly and to quality is good. Be aware there is no support around the breast area.
172cm/65kg the size is accurate，do not choose bigger size if u want tight looking on ur body.