SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice quality and great fit.
Good swimsuit for an adequate price
Definitely the best purchase I made, the quality is very good and the price quite comfortable, I recommend, I would buy again
Swimsuit arrived in two weeks in Ukraine. Height for growth 170 close to. 90 top and 95 thighs fit well, you can adjust the lacing and the back will not stout. The picture is not as clear as the picture, but the quality is cool.
So pretty. This neon color makes me look darker I’m 5.5 but S size still fit on me
I love this so much. My wife looks amazing in it. I am ordering another in a different color now.
A garnoi-egg swimsuit, a two-layer fabric, a new one to the TILA and the zinnisty yak at the zvichay baths, the back of the zzadu is beautiful, took rozmir with parameters of 88, from 70, about 92 times the Chudovo. On the photo Top of the side
Rozmir pidishov m on 70 kg bust 98 cm. Hips 110 cm. Sewing jakisny
I really liked the fabric very well the sewing looks very good
Good as described
Excellent quality! The materials and everything are perfection. This is a really sexy, flattering bathing suit that'd also make a killer bodysuit/top to wear w/pants.
The swimsuit came quickly, everything is fine, neat, tight with cups, but I probably got excited and took a big one for my daughter, she wears a C-ku. So it is not small and take your size. Her 174 growth, 85-64-92. Thanks store, recommend
I wanted a very bright light green, but did not have time This one turned out to be better than expected 26.01 received the order in Kiev 15.02 For size 46-48-excellent SNL
Fits perfectly. Absolutely love it. Can’t wait to wear it to a beach party
Ordered on January 22, the parcel arrived on February 13, the swimsuit in a Kraft package came, perfectly sat on me 164 height weight 70 kg, chest volume 96 cm, took M, sat down fine!!! I recommend the store.
Perfecto
Really nice matches the measure
Yakiste is good. And viglyadak are normal Crocs. Tsyna that delivery super.
Fire
Beautiful! Fast shipping