SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good swimsuit, though the top is frayed a little (the bones do not fit as it should, as it seems to me) On the chest smaller, i think it will be, what you need. With the size guessed, chose according to reviews How after bathing will behave-i do not know, i have not tried it yet. The store put a gift (elastic band and bracelet) And most importantly, came very quickly, a little more than 2 weeks, i expected that a month will wait. In general, i recommend the seller, and the swimsuit is not bad)
Swimsuit of good quality, beautiful. We have my parameters 93-78-102 up just right, there is pushap, pads are removed, but the bottom is too small☹️. Delivery is very fast, ordered on june 23, and received on july 5. The store sociable, as he sent the order, immediately wrote. With a swimsuit put gifts.
The delivery was very fast, about a week. The bottom is a little bit smaller that the top, but it suits well :)
Cool swimsuit. Very fast delivery to naberezhnye chelny. The store put the gifts, thank you!
Gorgeous suit!! Unfortunately too tight. I'm normally a US Large top, 12 Jeans. I always order a 2xl in swimsuits on Ali and they fit great but this one I would have needed 3xl or 4xl. But suit is beautiful and well made!!
Everything is fine! Delivery to belarus 3 weeks. Sent a gift with a swimsuit-nice! As for the swimsuit itself: the volume of the hips 93, the chest 92 size m came up perfectly. On quality: a little thread sticks out, but nothing criminal.
Fire! At its 42 top, 44 bottom took m, sat perfectly. Take it will not regret. Thank you very much for the gifts.
Ordered 08.11, took in moscow 21.03. Swimsuit cool. On the lining. Threads do not stick out, there is no smell, the seams are even. Colors are less bright than in the photo. Panties are tall. In the cups there is an additional layer of foam rubber, which is fashionable to get. At 102-75-103 panties sat perfectly, the top is a bit too big, but uncritical. Thanks to the store for the gifts.
Good. Quality. I liked it. Thank you)
As in the photo, good quality, fast shipping to Lithuania.