SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful, a bit transparent and thin fabric
Very nice! Quality really not bad, not too short, the back is really beautiful. Size well (1m63 for 53 kg)
Gorgeous
Девочкии,заказывайте ,оно просто ахуенное. Это лучшее что я закалывала.не отпаривала его,сразу примерила как пришло,если отприть будет вообще огонь. Но оно конечно просвечивает,видно соски и нужно белье бесшовное . Пришло достаточно быстро за 13 дней
bonne qualité!! la matière est légère est agréable à porter mais n'est pas transparente ! mes mensurations sont 92 76 90 et j'ai pris une taille XL pour être sûr je pense que L aurait été bien aussi je recommande
Very nice value for money and shipping in less than two weeks to Spain. Very satisfied
It's not a dress it's THE dress. You need it at all costs no matter what your body type. I'm 36 38 in size fr and it's just stack the right size. It doesn't matter. And in addition it holds the breasts??? If you have a bigger breast on the other hand take the waist above otherwise you will be apnea. In short otherwise it's a fiak I do not even speak. Buy it is necessary.
Very beautiful dress, good fabric
For 15 days it came, ordered a green, the color in life is just awesome, and it seems to me the size will be adjusted thanks to the straps, girls with a small breast breast breast
Excellent dress, nice fabric. Some where the threads stick out and the side is not very neat seams
I love it! I didn't expect it to fit so well but it's my fault for not looking well at the measurements, the fabric is fine but not transparent, fits very well to the body and the color is I 've seen around that white and beige are transparent but this dress even though it may seem at first glance that if nothing is transparent. Measurements: chest 75; Waist 63; Hips 114; Height 163cm and weight 55kg. I'm wide-build.
The quality is cool, the threads do not stick out, all as in the photo, the color is exactly such, the fabric is so soft to the touch, in general, the cool dress dress The only thing that so it can stand out nipples
I love this dress!! Order a size up to be safe tho. I ordered in M, it came in a little tight but it’s perfect because it hugs my body perfectly. If you want it more body con then order your normal size..!
very cute! very flattering, looks so cute. I wish it would tie tighter. but its not see through, looks just the picture ♥
this dress is really great. totally worth the money honestly I'm probably going to buy more in different colors. I feel really comfortable in it, like I don't feel weird about going out. It's really quality especially for the price and it fits awesome and because of the way it's made it will fit most people I'm assuming. I'm very small and a lot of times dresses are too big in the hips or way too long and this is perfect
Платье пришло за 17 дней. Очень красивое, у меня xs, s сидит хорошо, но не так сильно обтягивает в талии (56 см моя талия). Немного торчат нитки, но это исправимое. Платье выглядит хорошо, приятное к телу, очень понравилось.
It is a pain to lace up, but it is worth it. I love this very much.
Barely sewn but OK!
I love the dress. I recommend getting a size up because I got a medium and it was a bit tight but over all it’s a beautiful dress.
Cute dress kinda sheer very short thin looks a lil wierd but I like it