SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jeans gun! 10000/10 quality cool all super on growth 164 ordered s :) insts: po. Lives
Jeans are good. The only smell of chlorine, well, I think after washing will pass.
super
Girls!!!! This is just a gun)) as they saw, immediately realized that you need to order them) the print is good, the price corresponds to the quality, took a New Year's discount) the truth is there is one shortage: the Department for the buttons was sewn, so I had to open it to zip my pants, also the seams are not very perfect and not neat, But this is not such a problem in our time. Yes, another advice, it is better to take on a larger size, pushing away from your own.
As enchanted described
Delivery to Moscow of the Week 3. Jeans really liked, the quality is good, at about 104 from 70 sat down as native, but, I think, I will narrow down the bottom (3 photos), unusual as that. Height 175
I love him but they're shorter than I expected
Pants are good, Moz size normally sat down, as a gift put a comb, thanks
Came a little with a marriage, was sewn two for buttons, in general, everything is good, the size approached
Came in 3 weeks, the quality is good, the size approached. Recommend
Best purchase! I am in love with this pants, sure that will very success here!!!! Waited for her and she is so amazing, was very fast, arrived in 15 days I'm dying in her. Thank you to store
Excellent jeans, for size S, took M,
Really liked jeans!!! And in length, and in size everything is super! My height is 160, and the weight is 52, I ordered the size L, as the priest at me bolshevata) usually I take the size m. Therefore, I advise you to take a larger size than yours. It came somewhere in a month, maybe a little less
Good afternoon! The goods came to mAh quickly, literally in 10 days! Jeans are not dense, for a spring-summer walk will be wonderful! The size corresponds to the size grid. I advise))).
Come quickly. Tracked. Quality is good. Delivery two weeks
Excellent jeans, sit well, reached 15 + days before the Udmurtia Republic
cudowne
Everything is fine. On its S ordered M, came jeans does not stretch, consider this!!! Very cool!!!
it is awesome !!! exactly the same with photos..I. love it !!!!
Very nice. But it came with strange smell and moisture. Measures I think correspond.