|Size (cm)||Размер (RU)||Shoulder||Bust||Length||Sleeve||Cuff|
1. Please strictly follow the size chart to select the size. Do not select directly according to your habits.
2. The size may have 2-3 cm differs due to manual measurement. Please note when you measure.
3. Tips:The right size is based on your measurements of bust,waist and hip.
4. Suggestion: Hand washing; Cold water; Do not bleach; Rountine dry cleaning.
|Buyer||Real customer reviews|
15 Jul 2019 14:10
I'm delighted! The cloak is great. Quality at altitude at all! All as i wanted is the length below the knee of the palm two. I have a growth of 165. The size of the oversize as i wanted. I saw the same in the showroom for 15000₽. Threads do not stick out. It came in less than a month. I did not communicate with the store.
18 Jun 2019 03:34
Very cool trench coat. I saw a photo on other reviews and doubted to take or not, but still took it and did not regret it! It's just like the prof photo of the store! The material is cool and pleasant to the body, the seams are neat, there are spare buttons in the kit. In a fashionable boutique i saw exactly the same only with other inscriptions on the back for 12 thousand, and this is much cheaper and not inferior to quality at all! I advise you very much. Separately, i want to note the packing of the parcel, it was prilesna. Arrived all very quickly in peter, less than 20 days like i advise the seller and the store
27 May 2019 06:37
I like everything
21 May 2019 10:34
This shop is the best thing ever! The trench is very nice
11 May 2019 01:46
My parameters 84/71/98, height 164. Quality is satisfied, i order not the first year in this store. The store is responsive, all questions/problems solve promptly. Thank you! Trench came up, looks very stylish with properly selected things.) Super! Happy!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.