SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
One of the best items I have bought on AliExpress! The quality is excellent! It's a bomber but very stylish. My parameters: height 180, 86/63/92, I took the M, sleeve is a little short but otherwise it's great, I loved it. Arrived in Spain in 10 days
preciosa tal cual la descripción
Three weeks in Moscow, excellent quality-seams, lining, embroidery beads/do not dig. Size S on my 57 kg with an increase of 170 is excellent in volume, slightly short sleeves, but does not bother, I want the second color. Boudoir bomber)
Really beautiful jacket! You need to buy a larger size. Completely corresponds to the photo, which is rare.
Very very nice jacket. Very good quality. To see the cleaning. I think I should nevertheless sew the beads by hand before going to machine
The quality is good, but it is necessary to fix the buttons. On height 180 and parameters 91-67-98 size l just right, slightly free. Sleeve to wrist.
Perfect fast and neat delivery excellent quality thank you
The jacket is sewn well. Pockets in the side seam, not very convenient. Not more than 164. I'm 170 sleeve unrealistically short. I wear 44, I ordered L. If more size, also will not be very. And so the store, quickly sent. And delivery took two weeks.
Beautiful jacket! Probably best product I have ever purchased from aliexpress! Also really fast delivery
The jacket is cool. 97/77/99. The size is suitable, thank you reviews. The only drawback, pockets in the side seams. I haven't seen this for a long time. To put your hands in your pockets, you need to straighten your back and straighten your shoulders. Also good. Recommend.
I love it so much. Looks excelent. Quality and heavy material. My size is S but I was taking M because of the reviews but despite that is little short. I dont mind it but i have small problem with short sleeves for my high. But you cant see it on first glance. I like it. My hight 172cm and weight 58kg and M is accurate but i am slim.
Ravie de mon achat , produit de qualité et bien cousu. Juste attention, je porte la taille française en 38/M , et j’ai pris la taille L pour cette veste , et ça me convient.
Cool jacket, beautiful, comfortable. The size is worth taking with a margin.
Parfait
Mega Cool jacket. Beautifully Sewn and looks very elegant. Recommend. Casual female I wear size S and fits like a glove
Bomber cool! Again my desire for expensive-richly showed itself :) has long been in desire, chose this model from very many stores. There was a low price, but at the same time good reviews and there were a lot of them. I did not regret that I chose this seller. The order was made 2.03, already 16.03 brought the courier to the house. Everything was tracked on the way. I wear the size M in life, after reading the reviews and asking the manager, I ordered L. On my parameters 90-75-88, height 157, the jacket of the village as I needed: Nowhere does not press, does not pull and slightly freely, but not to the level. Quality chic! The Jacquard is a little harsh, but it's even good. Beads are sewn well, after the first wash in the machine on a delicate mode, everything is in place. Sleeves of adequate length, cuffs are wide enough, do not press anywhere. Lightning looks very impressive, will not break in the first month, I hope. The thing looks very cheap, more expensive than its price. I gave only 2093.89rub at a discount of the seller. Many sellers at times more expensive, and in the reviews the same
Cool, quality thing. Looks more expensive than it costs. Delivery 2 weeks. Absolutely happy with the purchase. XL at our 46-48 is perfect. Thank you store.
Очень красивая и аккуратная.
The jacket is cool, she was waiting at last received, got in the New Year's holidays, but contacted pradovets and the next day pradovets sent my parcel for. There are where the beads are badly sewn, but it's not scary I decided to fix them myself, but in general, I'm very happy to order Thank you very much pradadadad Yes, I wear 46 ordered XL all excellent in the chest even freely.
Corresponds to the description, good quality super