SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is so-so. Perhaps the price is set for such a thing. At the OG 100 fit XXL.
Cute blouse
Blouse is simply chic, looks festive, rich. I'm glad that I took the size m, although I always wear S, otherwise the sleeves could be butt. Of the shortcomings-a bit wide, I will make additional recesses. If you wear a refueled-at all this is not visible. Pearl buttons, I recommend to buy
Все очень понравилось! Смотрится замечательно) Кое-где есть ниточки, но это абсолютно некритично. Продавец положил резиночку в подарок)
Blouse liked, everything as in the description, looks rich, came in 3 weeks
The castle was slumped. Packed in yakysno, all at the station. Orders received quickly. Packed with high quality, all in excellent condition. Always ordering this store - recommend!
The color is a little champagne, not quite snow-white, as presented in the photo. Quality is good!
Salesman Blouse, exactly as in the photo of the store. There are no jambs, the quality is excellent. Sat well, On the height of 168 cm. Russian size 44-46
Ačiū. Bliuskutė graži IR kokybiška typewriter išmatavimai Pagal lentele neatitinka.
Very cool shirt... and goes size in size .. I was afraid that it will be small and took on the size
Blouse came. Beautiful very much. I took for 825r, we have such hang 1400r. Quality is normal. Everything is in place. Fit perfectly. I took S, I usually wear 42-44 size. My parameters are og 84, OT 68, shoulders 36. The sleeve is slightly long and the cuffs on the sleeves are wide, but I will slightly transfer the buttons and there will be norms. Ordered 11.03 received at mail 15.04. The store sent the order for a very long time, until I wrote to him, then the parcel was lost somewhere. I wrote again to the seller, he found the parcel, or else he sent it again. And so would the order come faster. But the wait was worth it, the blouse is very beautiful.
The product is neurotic, beautiful, everything is Italy stitched. I sell to my uncle for podarunok♥& Middot;
Made of a good quality. It looks good. I recommend to buy it
Cool, quality, on my parameters 90*65*93 took S village perfectly
Posilka Jall is a bigger city, in Ukraine, a miscala. And I have denied food. Blouse Duge Garna, took s-42-44 р. It was an Italian.
Received blouse 17.03, order processed was 28.02 One in one as in the photo, the quality put rubber as a present, very nice)) I will order more☝& Middot;
Дякую я дуже задоволена. На свій 111обх.груд. Ххlпідійшов ідеально, навіть трішки вільненька.
Blouse Duge Garna, on his own Groshi won ideal. Goods priishov on the protiza of the city. Odne, shch minus, sleeve at the bottom to finish wide, on a thin hand bazhano vshitti.
Goods priishov vchasno. I'm going to give my uncle a little bit. The lace is good, the acuratne shakes.
Nice shirt