SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I arrive all right, such as the photo, very good quality and excellent design! Very well packed and very nice. Perfect size I recommend
Excellent quality and super fast only take 8 days to arrive is the maximum.
The store sent everything very quickly. In moscow came in 2 weeks
Ordered 14.08 came 27.08. Perfect swimsuit, not the first time i order from this store, the quality is excellent, all the seams are even. On the size 46-48 took l, sat well, but if the chest is larger than 3 sizes, it is better to take xl, the bottom sat perfectly
I am really happy with the quality of the product. It came really fast (less than 2 weeks). From the table, I decided to order S. The top is okay on me, but the bottom is a bit revealing. It's just like how it stays on the model. Really worth the money, definately going to order again!
Ordered july 13, received july 26. Tracked completely. The fabric is super, nothing inferior to victoria secret, from which i have a pair of swimsuits, and the design and price is all the more pleasant) on the parameters 83-68-90 ordered xs,, top on a small chest perfectly sat down!! Tightly as you want from a swimsuit that should be in the water. The bottom sat also well, only slightly loosened the ties on the sides, or it was tightened to the maximum. The fabric on the swimsuit is double, the coloring is as in the picture, the hygienic sticker is. I think there would be a swimsuit without strings, then i would take s, but there is an adjustment, so excellent. Tag and sewing branded cupshe, which pleases for such a price! I plan to update all the old swimsuits, so two already lies in the basket for future purchases) in the city for this price of such quality is not.
Best store, excellent product quality, fast shipping and precious designs, this second purchase and i will repeat again.
The order is satisfied, i recommend the store, the order was tracked from beginning to end. It was 3 weeks. The quality is excellent, the threads do not stick out, the lines are even, the fabric is good, it coincides with the photo and description. At my volumes 108*93*100, the size of the bra i wear e90, height 164, weight 87, chose the size xl (in principle, you could have xxl). bra keeps the shape of the breast well. thanks to the seller.
Ordered 18.06, sent the store 21.06, received 01.07. Delivery is very fast. Beautiful swimsuit. Quality fabric. On the parameters 80-81*68*90-91 took the size of xs (according to the table and the seller's advice). Came up. Sits well, the top is perfect (i have a small chest) ...... so well sits, there is no price. But the melting sit well, but just not so much like, i love the middle landing and to cover the whole ass. but it's just a matter of taste. In swimming trunks i weakened the lacing to the maximum. So if someone has a wider parameter, then the size is needed more. This is my second swimsuit cupshe ..... in the first vice versa i liked the top less)))) so i will look for an ideal model and order more) but in general the swimsuit is excellent, especially the color and on a small chest. Thank you!
Beautiful swimsuit. A little more. I'll suture. The parcel reached moscow in 2 weeks. Thank you very much!