SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is sooo cute. The colors are very neon which makes it more appropriate for a beach vacation / pool party vibe. I personally think it’s too loud for a club night it’s like REALLY bright lol...It was super long on me. I’m 5’2 102lb so I had the skirt altered to below knee, if you’re like 5’5 or taller you shouldn’t have this issue. I wear a 32C bra and the top fit perfectly. I’m not for the peek a boo under boob so I’m glad it covers sufficiently but if you’re like a D or even 34ish anything it may expose you so you may want to order larger if you aren’t going for that look. For my petite ladies you may have to have it hemmed like I did so keep that in mind.
Fits like a glove. Tied the strings in front cuz it looks sexier to me. Shipment was within a week or two and communicated well. I love and recommend it!
I love it. It looked really tiny out the bag but I got into it easy. I love the color and it’s quite thick. Definitely worth it!! I lost quite of bit of weight and plan on losing more and this will work even after the weight loss.
fits perfectly, i tied the straps to the back because i don’t like them to the front as much lol
Such beautiful quality and thick fabric! I love it. I ordered a medium I’m 5’7” 149 lbs. shipped fast too. Follow me on Instagram to see how I style it @sonray.lai
quality feels like a swim suit but still good quality! wish i could have ordered separate bc my tig ol bitties are not cooperating it fits but bc my boobs dont defy gravity the underboob looks like accidentally underboob when im not posing but still cute and will order more! but im a 32D 135lbs 5'6
quality is quite good as everyone has already said, but the color is not a beautiful hot pink. It's a little more dull like Pepto Bismol pink. I wish I had ordered the blue instead.
This two piece fits well. Came quick for it to ship on the last day.
Shipping was a few dates late but this fit is bomb af !! Not big Breast friendly. I wear a DDD almost E
So happy I got the large! I’m 5-6 149 pounds I have a little belly (two kids later, working on it lol) cellulite friendly I don’t think so so a body shaper for the booty is needed. I highly recommend will post photos once worn USA jeans size 6 fits finally and I am a b cup. Hopefully this helps