SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T-shirt is super Nice, good quality, 100% cool cotton. Only I orderd one size to big. So I wil send it back and order one size smaller. Print is also very good Quality.
Identique a la photo attention prendre une taille de plus
Beautiful T-shirt with plastic pattern glued received quite quickly
The print of the T-shirt is not inlaid in the fabric, it's a shame. This gives a "rigid plastic" effect on the area of the pattern... The size and cut are perfect.
T-shirt is cool, but the print is heavy, I hope that after washing will not crack. With the store did not communicate
It's comfortable, I don't consider the quality of the print so good for your price but I give you 5 stars because it took 2 weeks to arrive and I'm satisfied with the communication with store In European size this feels XL - 2XL. (Mido 1.77)
very Nice. not see through. 5xl is a large 46 in Europe
T-shirt 100% cotton, color and size sent the one that ordered! All good, delivery of the Week 2-3 roughly, combined with others Parcels, took at the cash desk in five. I'm a girl not thin, so I ordered the largest size 5XL, the T-shirt is free straight, it would be possible to order a smaller size, but in principle I'm happy with the now
Very pretty
It was 5 days, T-shirt cotton, very afraid that there will be synthetics. Print sticker, let's see what will happen after washing. I'll add it. The teenager liked it. Height 170, weight 55.
Very beautiful! Beautiful, my boyfriend is happy!
Well frankly not disappointed it is even better than what I expected bravo
Very fast delivery, and the quality is good, I will complement the review when I wash the T-shirt! Cool bag with a shy, I'm happy!
Mike is good, quality! The fabric is pleasant, does not shine through Sticker clear to touch
I bought it for myself. I somehow did not fit. I gave it to my husband. 100% cotton. Print sticker.
On height 188 came up perfectly. Packed well. Sent fast. The drawing is glued qualitatively, it is very dense as a glue, it was laid with paper. Let's see how it will behave after washing. The child is happy. Seller recommend.
Very nice product! Quality of fabric and printing. Perfect packing and good protection, Size OK corresponds well to the reference table. Very very satisfied. It's not underquality. So, will serve to make a very nice gift
Arrived very quickly, I was a little scared with the opinion of others but finally it goes. The printing looks like screen printing more clearly (I compared with one of my French T-shirt that makes screen printing). It's rigid and smooth as if we had glued a light sticker... But not embarrassing. It is in dimensions as indicated and it is cotton. I wanted to make a long tunic but I recommend more a size above for that just for the length (I do 1m56 and slightly round corpulence). It is very white (it was night when I took the picture).
The T-shirt is dense, the aplecation is whole, there are protruding threads, but it's not scary.
T-shirt is excellent, bought not myself, the man was satisfied, the quality of the print and the fabric is excellent! Delivery is very fast!