SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit sat perfectly. Size XXL. Weight 82 height 164. He holds his chest. Cloth is dense. Seams are quality. I bought for the action so the price is a gift. Came the goods in 26 days.
Swimwear are cool. First I ordered a pink price of 900 R, then there was a sale and yellow bought already 400 R. The quality is the same, everything is stitched flat, differences in a couple of seams and holes for cups. The swimwear were different cups, in pink there was a size M, in yellow Xs. In the photo I'm in pink with cups, in yellow without them. Still they have different backs, which can be seen in the photo, one is completely unfastened at the other. In this regard, pink to wear is more convenient, help is not required, but with yellow it will need. On the parameters 96-72-94, pink villages as something more freely, yellow is closer in the chest, armpits stick out ears, although the size in both cases is the same M. They're both big in the Pope. Delivery was fast both times, the store sent orders immediately after their registration. In general, super, what else to say))
I bought a swimsuit for 357 R. On stock and with coupon. Excellent quality. On height 167, weight 52, size S is good. Delivery less than a month.
This is the best swimsuit of all that I ordered before on AliExpress!!! Perfectly packed and excellent quality! plus everything is very fast delivery.
Delivery is very fast. Swimsuit is beautiful, sewn well. On the chest 95 cm came up, but I'm not thin, so a little pulls in the seam area, for slender girls with the same breast volume will be much better. The lining is sewn all over the swimsuit. Cups from the bodice are removed. Color as in the photo of the store.
Delivery is very fast. Swimsuit is beautiful, sewn well. On the chest 95 cm came up, but I'm not thin, so a little pulls in the seam area, for slender girls with the same breast volume will be much better. The lining is sewn all over the swimsuit. Cups from the bodice are removed. Color as in the photo of the store. The swimsuit of this color, unlike other colors, the zipper is not unfastened completely. My height is small, so I put it over my head with a fully fastened zipper.
Swimsuit іšov to Mene doggo mix 2 місяці, ale Vin Bois warti Chi okikunnya. Vin Taki Yak I on the picture I rosmir I ideally pinyisov.
I just liked it. Came fast. Chest of course slimming, but me norms
Swimsuit is good. The parameters of 90-68-102 approached the size L. fasten, of course, the lock on the back needs with someone else's help) or put on, it does not unfasten .. in general, I recommend, a cool swimsuit
Swimsuit is chic. The quality is excellent. Came in the brand package. Looks great. Not very convenient to fasten the top lock. We gotta get caught. And so thank you very much store. I will order more