SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The fourth thing from this store. Delivery to the Perm region two weeks, although fell on the New Year holidays. Fully tracked. At OG 87, the height of 163 came well. Do not stretch at all, be careful when putting on. Lace is dense, but who knows it. The fabric is similar to cotton. I recommend to buy. Wait for coupons and sales. By the way, the store often gives coupons for coins.
Delivery of the store's Twitter, woven centeticum ale easy and Garno ventelyuetsya I think it will not be hot))
Quickest delivery time on aliexpress in my experience; came in around 8 days. Exactly as shown in the pictures. I realised this look is not really for me (gives off more of a mature vibe) but I can style it with a jumper over it; the look of the lace beneath the jumper is nice. No smell, and is a true white colour. Fit well for parameters 85-66-88, but sleeves long for me. Came with composition and washing info.
Size S for parameters 90-73-96, height 161. There is a hall on the dressing of one shoulder, I hope after washing it will pass. There are no blouses in the wardrobe, for a change is normal. I bought at a burning discount for 460 rubles.
Very pretty blouse, sizes compatible with tabelką given in the listing.
Nice quality
As always a pleasure to buy in this tent many thanks store by thy Shipping blouse is very nice pick size L by Lei it wasn't the fabric and aserte stay well.
On the parameters og-80 cm, ot-66 cm ordered size S Blouse sat well, while not in the guise and not very freely. Sleeve length for height 167 cm with a small margin. The blouse is fastened with a button at the back, on the collar is a nice ruffle. Lace of excellent quality moderately dense, does not stretch Looks expensive. The composition of the fabric is polyester, but visually similar to cotton. The blouse is sewn well, the lines are neatly processed, the threads do not stick out.
Nice and nice blouse. Lace is exactly like in advertising. Thank you very much to the store for the excellent work i recommend!